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Thread: Videos not working

  1. #11
    Quote Originally Posted by Ellerslie6 View Post
    I’m lucky if I see videos once a month - I’m even luckier if they work. My message to the promoters of videos that do not work is that I will NEVER download one of their games.
    No videos here either...I get them perhaps 5 days per month if I’m lucky. I can never get close to the end of tournaments without spending gold to speed up rounds. My other game (that gets videos) finishes 2 days ‘early’ and both are at comparable levels

  2. #12
    Rhino Keeper
    Join Date
    Feb 2019
    Posts
    355
    There is really no rhyme or reason to it that I have been able to figure out. I just started a brand new Fantasy Forest account and a brand new Dragon Story account, and the FF account gets videos, but not the DS. So I was able to get enough coins in FF to be able to expand, grow food, etc. within 1 day instead of having to wait and grind it out waiting for coins for days and weeks like I did when I started my previous account. My little DS account though, with no videos, is progressing extremely slowly as I just can't get enough coins to do anything - can't expand, can't clear foliage, can't upgrade my farms or habitats - anything that would help me get XP so I could start participating in events. It's amazing what a difference those videos make!

  3. #13
    Rhino Keeper pod5124cra's Avatar
    Join Date
    Jul 2013
    Posts
    185
    My videos are not working either.

  4. #14
    Rhino Keeper
    Join Date
    May 2018
    Posts
    275
    Quote Originally Posted by Ellerslie6 View Post
    This week I have been lucky enough to get the watch video speed up option
    Joy of joys - at last a level playing field in tournament
    HOWEVER - no point giving me videos that don’t work

    MY CAFE - a disaster - and I will never ever download it because of all the time it has wasted
    JIGSAW APP - Now I LOVE jigsaw apps but not those that make us watch 30 secs of same video over and over again and then give NO REWARD

    Storm8 - Why do you keep partnering with such duds. It is you we get angry with. Do they understand how their failure results in us NEVER wanting to ever see their games again. Can you not dump them or insist they work. I am using a brand new IPad Pro so I know it’s not my equipment - and I have never ever experienced a video failure in games like Boggle or Fairway
    Thank you for this post, it speaks for many of us.

  5. #15
    Not working for me either and has been the case for several weeks, if not months
    Occasionally, I will get lucky but quite often freezes at the end
    Dragon Story, Castle Story are the main ones I play every day however across all games where there is the option

    Reading through the thread, it is not a device issue. I have an iPhone 4S

    My guess would be it is a routing or peering issue or poor infrastructure at the content delivery providers end

  6. #16
    Fashion Designer
    Join Date
    Mar 2013
    Posts
    727
    I'm getting the same issue with the Era of the Legends videos, in both Dragon Story and Castle Story.

  7. #17
    Rhino Keeper
    Join Date
    Mar 2013
    Location
    Tasmania
    Posts
    272
    Quote Originally Posted by [S8] Elsa View Post
    I'm sorry to hear this ad is giving you trouble. I'll complain to our partners again.

    Can you let us know the contents of the ad and the behavior the ad is doing (black screen, not loading, etc)?
    Hey Elsa
    Videos are driving me crazy
    Animation Throwdown and other Simpson type games NEVER WORK. And they take a very tedious 30 seconds to fail. Time after time after time. My Cafe and Jigsaw Deluxe are the same. Once they finish they just grey out so can?t even download much less cancel out the battle fail message. This is really ruining DragonStory for me. I?ve waited months and months to actually see regular videos and now that I do they don?t work. As evidence of extent of frustration I actually went to App Store and downloaded them so that I can rate them NO Stars at every opportunity. I?m not sure what the deal between you is but they are not keeping to their side of the bargain. Strangely non working videos never appear on my other games such as Boggle and Fairway Solitaire so it must be a fixable problem. Please let us know how you get on.
    BTW if I was programming video adverts I would make sure the same one didn?t get played every time. It just makes us determined to never ever play it. Instead give us variety like they do on other games.
    Cheers

  8. #18
    Rhino Keeper
    Join Date
    Jun 2017
    Posts
    135
    Today I sm trying to do tournament..every ad I watch, nothing happens..have watched one ad SLOTOMANIA : Vegas Cadino slote..5-6 times now , it runs all the way to the end but when I Go back to game it does not clear the battle arena for my next round..its stuck on the same ad..so have given up for know..sent in ticket too..have tried force closing game, visiting nbrs..nothing makes it work..

  9. #19
    Executive Chef
    Join Date
    Mar 2011
    Location
    Southeast Asia
    Posts
    1,560
    Quote Originally Posted by orson32 View Post
    Today I sm trying to do tournament..every ad I watch, nothing happens..have watched one ad SLOTOMANIA : Vegas Cadino slote..5-6 times now , it runs all the way to the end but when I Go back to game it does not clear the battle arena for my next round..its stuck on the same ad..so have given up for know..sent in ticket too..have tried force closing game, visiting nbrs..nothing makes it work..
    The ads are region-sensitive, so if you have a free VPN app on your device, try connecting to a different country and watching a video again. For me, this is the only thing I do that changes the "stuck" advert.

  10. #20
    Rhino Keeper
    Join Date
    Jun 2017
    Posts
    135
    Thanks..I might try that..I just tried again now and got a completely different ad and it worked ..Thank you for your advice deadpixel..you are a boon on the forum ��

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