I can't remember where I set up to not use touch ID but I did that a while back as I accidentally bought $50 worth while walking my dog. I wanted to use a password instead of touch ID. My card is current and has no problems. My touch ID works with everything else. I tried restarting. I tried everything I could, short of going to Walgreen's to buy myself a gift card. At this point if you can't use a password, I am fine with touch ID. I just want to buy $5 worth, so it's very frustrating. My hands are dry. The chicken just keeps running and nothing is happening. Should I contact Storm directly? Please advise, thank you!