Some have chosen for Hugo to remain a beast. I saw him walking in a neighbor’s kingdom, and from the back he looked like a hunchback version of Kaz. I saw Hugo as a human in another kingdom. Even though his head is a bit larger than other walkers, I liked his looks better. He blinks his eyes, unlike some of the others. So I chose for Hugo to become human. BTW Genevieve has better animation as well. Her hands move and her dress swishes as she walks. It’s your choice.