Results 1 to 2 of 2

Thread: Missing 50 gems without any purchase in fashion story >

  1. #1
    New Resident
    Join Date
    Feb 2019
    Posts
    1

    Angry Missing 50 gems without any purchase in fashion story >

    I had 50 gems in my fashion story shop. This morning, I find that all my gems were missing. I did not purchase anything and my gems all disappeared .
    I felt very frustated and tried all methods to ask for help. First, I wrote an email to support@storm8 but they said no more email was accepted. Then,
    I used the request form to fill in my problem and the feedback was none of their matter and asked for a helping hand in community forums.What can I do ,
    I just want to get back my gems, I got it through playing the game and viewing the video, it take a long time for me to get my gems, please let me know how I can get back all. Thanks

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I had someone check your game and looks like you purchased an additional order Slot.

    I am sorry but Storm 8 does not refund accidental purchases.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •