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Thread: Home Design Story: can?t zoom in

  1. #1

    Unhappy Home Design Story: can?t zoom in

    For the past week I’ve been having issues with not being able to zoom in to see my entire home. I can only see the rooms in the upper portion of the screen, so I cannot move, add or change anything if I cannot zoom in to do it. It’s getting very frustrating!
    I’ve contacted support and they referred me to the forums. Is anyone else having this issue?
    My version is up to date, my phone (iPhone Xs) took an update last night. I’ve restarted my phone, offloaded the app...can anyone help me, please?!

    I’ve actually been playing this game since 2013, but had been out from 2015 until fall of 2018.
    Last edited by MomZilla3brats; 02-14-19 at 11:43 AM.

  2. #2
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    S8 FORUM
    I have an iphone 10 x max. software update 12.1.4

    I am not having these issues.

    Try going to settings-Display and brightness, scroll down to view and make sure you are on standard and not Zoomed.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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