Meant to stop by yesterday but the day got away from me.
Thank you for your swift response and the actions taken to amend the situation. While it's not the resolution many wanted, I will admit that waiting until Ch.7 for the possibility of more supplies to drop from Adventures is better than not having the possibility at all.
Suggestion for future SB events:
I would beg that s8 not start these Storybook events right before the weekend or if they would have one or two Support Staff periodically check in with the forums over the weekend. I know events typically start on Thursdays and s8 business hours are Monday through Friday but this type should really be an exception.
Of all events, the SBs are notorious for their issues -- I honestly cannot think of a single Storybook that was without a major hangup that required s8 intervention. This causes unnecessary worry and stress which is only exacerbated when players have to wait days for dialogue and resolutions.