Results 1 to 5 of 5

Thread: Limited customer support for Fashion Story

  1. #1

    Limited customer support for Fashion Story

    I submitted a claim to Storm8 for a an issue with getting gems for tasks completed (Fyber) and my calm was automatically closed. A few minutes later I get an email saying they have limited customer support for Fashion Story. Is there anything I can do about this? Also, if they don't want to support Fashion Story why still offer it? I feel it's going the same way at City Story (or what is CityVille?).

  2. #2
    New Resident
    Join Date
    Jan 2020
    Posts
    1
    Exactly same thing happening to me. So stupid how they still offer it yet don't give help. I got an email finally from a HUMAN (after sending many) saying that they don't support it. Why still have it there if you don't??

  3. #3
    Farm Supplier
    Join Date
    Mar 2014
    Location
    Universe
    Posts
    74
    Copy my email:

    Fashion Story | Thanks for contacting us.

    We have limited support services for Fashion Story and will not be able to respond to individual requests. We apologize for the inconvenience.

  4. #4
    Farm Supplier
    Join Date
    Mar 2014
    Location
    Universe
    Posts
    74
    please fix this problem

  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    Quote Originally Posted by simplyme011 View Post
    I submitted a claim to Storm8 for a an issue with getting gems for tasks completed (Fyber) and my calm was automatically closed. A few minutes later I get an email saying they have limited customer support for Fashion Story. Is there anything I can do about this? Also, if they don't want to support Fashion Story why still offer it? I feel it's going the same way at City Story (or what is CityVille?).
    Fyber tasks are offer by a third party. Storm 8 cannot offer support for these tasks. You can contact Fyber for issues.

    https://developer.fyber.com/support/
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •