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Thread: Recover Account?

  1. 01-03-19, 01:24 PM #1
    starsong57
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    Unhappy Recover Account?

    I lost my phone and wondered if there?s a way to recover my game? Thanks!
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  2. 01-03-19, 01:47 PM #2
    [S8] Elsa
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    You can self-transfer using this guide if you previously had a password.

    If you don't recall your password, you can submit a request to support. They will take some time to respond as they're currently experiencing high volume due to the holidays.
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  3. 01-03-19, 06:07 PM #3
    starsong57
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    Thank you! I got it. I couldn’t bear starting over
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