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New Resident
KNOWN :App closes or freezes when I play videos
Hey there,
In my game when video ads are played the game either force quits or hangs and forces me to restart.
I am wondering if I can delete and reinstall the game, but I don't want to lose all I have done so far!
Please help!
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The Honorable Panda
Do you know the names of the specific videos?
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
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New Resident
No it doesn't start the video at all.
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The Honorable Panda
I know in other games, this is an issue. I will add this game to the list.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
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New Resident
Thank you.
In the meantime, it would be really helpful if I can reinstall the app without loosing everything. So I can reinstall it, or if it still doesn't work use another device!
Thanks
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New Resident
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New Resident
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Storm8 Staff
If an interstitial ad fails to play in our Bingo games, it should eventually time out. However, the timeout period is fairly long -- about 60 seconds. If you are closing the game before that amount of time, the game may not necessarily be frozen.
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