I got enough LB points for the spiral spire milestone prize but it's not in my storage. Have closed and reopened game to no effect.
I got enough LB points for the spiral spire milestone prize but it's not in my storage. Have closed and reopened game to no effect.
Same on all 3 of my family's accounts.
Have you also tried restarting your device? That worked for me.
YES!!!! That worked. Thank you!Originally Posted by RhodryMaelwaedd
Not receiving prizes
I won the spiral spirit in an event but its not in my storage. This isn't the first time that this has happened.
I had to force close about three times and eventually it showed up in storage.
Glad I could help
Didn't work for me
I also had to force close my game a couple of times for this to show up.
Blackbloom, if yours has not shown up , please contact support for assistance.
See support link in my signature.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
Please try force closing your game again.
If is still has not shown up, please submit a ticket to support for assistance.
See support link in my signature.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
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