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Thread: iPhone iOS12 update

  1. #11
    New Resident
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    Me too I dare not update my iPad else I’ll loose that store too

  2. #12
    New Resident
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    Quote Originally Posted by Adrienne1195 View Post
    Thank you, Kooky Panda and Elsa!
    Thank you from me too. ��

  3. #13
    Admin Community Manager [S8] Elsa's Avatar
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    May 2011
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    Quote Originally Posted by lornarav View Post
    Has there been any update? I?m really disappointed that I?m receiving notifications but am unable to get into my game. Everything is expiring! I enjoy this game and would love to play it.
    Not yet, but hopefully today and ideally before the weekend. After we do an update, it goes through an approval process on the App Store (speed of this varies), plus one last test phase from us and that time can vary depending on how fast they are. <3

  4. #14
    Quote Originally Posted by [S8] Elsa View Post
    Not yet, but hopefully today and ideally before the weekend. After we do an update, it goes through an approval process on the App Store (speed of this varies), plus one last test phase from us and that time can vary depending on how fast they are. <3
    Elsa, will we be given free gems to restore our expired items? I keep getting alerts that my items will expire soon ��

  5. #15
    Admin Community Manager [S8] Elsa's Avatar
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    Quote Originally Posted by myroute66 View Post
    Elsa, will we be given free gems to restore our expired items? I keep getting alerts that my items will expire soon ��
    I'm sorry, we don't typically offer compensation for third-party interruptions. An OS update is an optional player decision.

    However, we are working to resolve this as soon as possible.

  6. #16
    Quote Originally Posted by [S8] Elsa View Post
    I'm sorry, we don't typically offer compensation for third-party interruptions. An OS update is an optional player decision.

    However, we are working to resolve this as soon as possible.
    Just thought I ask ��
    Thanks for keeping us inform. You’ve been very helpful

  7. #17
    Just updated to iOS 12 and I, too, can?t get into game. I sent ticket and was told to come here to find out about problem. I hope they can fix this as quickly as possible. Thanks to those that are helping💞

  8. #18
    New Resident
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    Nov 2016
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    I am also having problems with fashion story, since the IOS update, please resolve the issue soon!

  9. #19
    Admin Community Manager [S8] Elsa's Avatar
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    Quote Originally Posted by BellasBBB View Post
    I am also having problems with fashion story, since the IOS update, please resolve the issue soon!
    We're working to resolve as soon as possible. <3

  10. #20
    New Resident
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    Feb 2018
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    Angry Fashion and iOS 12

    How long is it going to be to fix? Or just give up and delete

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