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Thread: Why are my Coins Decreasing

  1. #1
    Farm Supplier
    Join Date
    Aug 2016
    Posts
    97

    Coin pick up being deducted instead of added

    I have just noticed that my coin total has reduced by approx. 900 million coins.

    When I pick my coins up from the habitats they are deducted from my total instead of being added.

    I suggest all players check to see if this is happening to them.

    I have raised a ticket,number [].

    Could a Moderator look into this for me please as I have had to stop playing the game, thank you
    Last edited by Rynetory2; 06-04-18 at 09:13 PM. Reason: Removed ticket number for player privacy

  2. #2
    Please allow time for support to respond to your request. This will require support intervention as you've reached the max 32-bit integer in Coins.

  3. #3
    Rhino Keeper
    Join Date
    Dec 2016
    Posts
    185

    Why are my Coins Decreasing

    There is a negative sign in front of the coins and when I collect from my habitats it decreases the amount of coins I have. Is anyone else having this issue???? I had more than 2,053,220,355 in coins before I noticed this happening.
    Last edited by BBHome20; 07-22-18 at 05:47 PM.

  4. #4
    This issue can occur if your Coin balance reaches the maximum number in 32-bit computer language (2,147,483,647). Collecting enough Coins to reach this value is very rare. This can occur in any app using 32-bit hardware or software, but the error can display itself differently.

    Please submit a request through support.storm8.com for assistance. Thanks.
    ۰۰❀۰۰❀۰۰❀ Happy Holidays! Love, Joy and Peace to All! ❀۰۰❀۰۰❀۰۰

    Send me a private message if you are looking for me.
    Storm8 Support: support.storm8.com

  5. #5
    Executive Chef
    Join Date
    Apr 2015
    Location
    Netherlands
    Posts
    2,084

    Collect coins from habitats

    Is it me? Or does the money inbound decrease while collecting from the habitats instead of increase? I noticed the same for spending coins, this is the other way around. Very strange, i want too know if i'm the only one. Or is this a way to get rid of our coins
    I'm only playing Fantasy Forest Story at the moment.
    My forest name = Dragon Pool. Come and take a visit ones in a while.
    I Always return the visit.


    Finally i was been able to breed my own Crystal Unicorn @ 03-21-2017 on Lvl 106
    My 2nd; Sapphire Sphinx @ 05-14-17 on lvl 125
    My 3th; Garnet Griffin @ 08-24-17 on lvl 154
    My 4th; Pearl Peryton @ 10-21-17 on lvl 167
    My 5th; Emerald Dragon @ 05-28-18 on max lvl
    My 6th; Spinel Ravenstag @ 06-03-18
    My 7th; Ruby Razorback @ 09-05-18

  6. #6
    Executive Chef
    Join Date
    Apr 2015
    Location
    Netherlands
    Posts
    2,084
    I know how.......
    It's because i have minus in front of the coins. How is this possible? And am i the only one noticed and having this issue?

    Attachment 49000
    I'm only playing Fantasy Forest Story at the moment.
    My forest name = Dragon Pool. Come and take a visit ones in a while.
    I Always return the visit.


    Finally i was been able to breed my own Crystal Unicorn @ 03-21-2017 on Lvl 106
    My 2nd; Sapphire Sphinx @ 05-14-17 on lvl 125
    My 3th; Garnet Griffin @ 08-24-17 on lvl 154
    My 4th; Pearl Peryton @ 10-21-17 on lvl 167
    My 5th; Emerald Dragon @ 05-28-18 on max lvl
    My 6th; Spinel Ravenstag @ 06-03-18
    My 7th; Ruby Razorback @ 09-05-18

  7. #7
    This is known issue. See Post 4.
    ۰۰❀۰۰❀۰۰❀ Happy Holidays! Love, Joy and Peace to All! ❀۰۰❀۰۰❀۰۰

    Send me a private message if you are looking for me.
    Storm8 Support: support.storm8.com

  8. #8
    Executive Chef
    Join Date
    Apr 2015
    Location
    Netherlands
    Posts
    2,084
    Ok but what are they doing about this problem? And what can i do?
    I'm only playing Fantasy Forest Story at the moment.
    My forest name = Dragon Pool. Come and take a visit ones in a while.
    I Always return the visit.


    Finally i was been able to breed my own Crystal Unicorn @ 03-21-2017 on Lvl 106
    My 2nd; Sapphire Sphinx @ 05-14-17 on lvl 125
    My 3th; Garnet Griffin @ 08-24-17 on lvl 154
    My 4th; Pearl Peryton @ 10-21-17 on lvl 167
    My 5th; Emerald Dragon @ 05-28-18 on max lvl
    My 6th; Spinel Ravenstag @ 06-03-18
    My 7th; Ruby Razorback @ 09-05-18

  9. #9
    Mentioned in Post 4 - contact Support: support form for assistance.
    ۰۰❀۰۰❀۰۰❀ Happy Holidays! Love, Joy and Peace to All! ❀۰۰❀۰۰❀۰۰

    Send me a private message if you are looking for me.
    Storm8 Support: support.storm8.com

  10. #10
    Executive Chef
    Join Date
    Apr 2015
    Location
    Netherlands
    Posts
    2,084
    Filled in a ticket. Now site back and wait.
    I'm only playing Fantasy Forest Story at the moment.
    My forest name = Dragon Pool. Come and take a visit ones in a while.
    I Always return the visit.


    Finally i was been able to breed my own Crystal Unicorn @ 03-21-2017 on Lvl 106
    My 2nd; Sapphire Sphinx @ 05-14-17 on lvl 125
    My 3th; Garnet Griffin @ 08-24-17 on lvl 154
    My 4th; Pearl Peryton @ 10-21-17 on lvl 167
    My 5th; Emerald Dragon @ 05-28-18 on max lvl
    My 6th; Spinel Ravenstag @ 06-03-18
    My 7th; Ruby Razorback @ 09-05-18

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