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Thread: Why are my Coins Decreasing

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  1. #1
    Farm Supplier
    Join Date
    Aug 2016
    Posts
    97

    Why are my Coins Decreasing

    I have just noticed that my coin total has reduced by approx. 900 million coins.

    When I pick my coins up from the habitats they are deducted from my total instead of being added.

    I suggest all players check to see if this is happening to them.

    I have raised a ticket,number [].

    Could a Moderator look into this for me please as I have had to stop playing the game, thank you
    Last edited by Rynetory2; 06-04-18 at 09:13 PM. Reason: Removed ticket number for player privacy

  2. #2
    Please allow time for support to respond to your request. This will require support intervention as you've reached the max 32-bit integer in Coins.

  3. #3
    Rhino Keeper
    Join Date
    Dec 2016
    Posts
    188

    Why are my Coins Decreasing

    There is a negative sign in front of the coins and when I collect from my habitats it decreases the amount of coins I have. Is anyone else having this issue???? I had more than 2,053,220,355 in coins before I noticed this happening.
    Last edited by BBHome20; 07-22-18 at 05:47 PM.

  4. #4
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,672
    This issue can occur if your Coin balance reaches the maximum number in 32-bit computer language (2,147,483,647). Collecting enough Coins to reach this value is very rare. This can occur in any app using 32-bit hardware or software, but the error can display itself differently.

    Please submit a request through support.storm8.com for assistance. Thanks.

  5. #5
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,672
    Quote Originally Posted by GPRS4u View Post
    Have a huge bug in the game. When I play the game on my android mobile and click on habitats to collect the coins, instead of adding up to my tally of coins the coins are getting deducted. I?ve uninstalled and reinstalled the app on the mobile many times but still facing this problem. Is there anyone else out here who?s facing this problem? I don?t face this problem when I play on the iPad. Any administrators or game moderates or developers out here to hear me out and help me? Will be mighty helpful as I do not carry the iPad while travelling and I travel a lot!
    Do you have lots of coins? See below. Replied to your pm as well.

    Quote Originally Posted by Rynetory2 View Post
    This issue can occur if your Coin balance reaches the maximum number in 32-bit computer language (2,147,483,647). Collecting enough Coins to reach this value is very rare. This can occur in any app using 32-bit hardware or software, but the error can display itself differently.

    Please submit a request through support.storm8.com for assistance. Thanks.
    Thanks for your help, AppieP.

  6. #6
    Executive Chef
    Join Date
    Apr 2015
    Location
    Netherlands
    Posts
    2,293

    Collect coins from habitats

    Is it me? Or does the money inbound decrease while collecting from the habitats instead of increase? I noticed the same for spending coins, this is the other way around. Very strange, i want too know if i'm the only one. Or is this a way to get rid of our coins
    I'm only playing FFS.
    My forest name = Dragon Pool.


    Crystal Unicorn @03-2017
    2nd; Sapphire Sphinx @05-17
    3th; Garnet Griffin @08-17
    4th; Pearl Peryton @10-17
    5th; Emerald Dragon @05-18
    6th; Spinel Ravenstag @06-18
    7th; Ruby Razorback @09-18
    8th; Jasper Dragon @03-19
    9th; Obsidian Cyclops @03-19
    10th; Sapphire Cthulhu @06-19
    11th; Valkyrie @08-19
    12th; Topaz Tiger @10-19
    13th; Granite Golem @12-19
    14th; Onyx Direwolf @ 01-20

  7. #7
    Executive Chef
    Join Date
    Apr 2015
    Location
    Netherlands
    Posts
    2,293
    I know how.......
    It's because i have minus in front of the coins. How is this possible? And am i the only one noticed and having this issue?

    Attachment 49000
    I'm only playing FFS.
    My forest name = Dragon Pool.


    Crystal Unicorn @03-2017
    2nd; Sapphire Sphinx @05-17
    3th; Garnet Griffin @08-17
    4th; Pearl Peryton @10-17
    5th; Emerald Dragon @05-18
    6th; Spinel Ravenstag @06-18
    7th; Ruby Razorback @09-18
    8th; Jasper Dragon @03-19
    9th; Obsidian Cyclops @03-19
    10th; Sapphire Cthulhu @06-19
    11th; Valkyrie @08-19
    12th; Topaz Tiger @10-19
    13th; Granite Golem @12-19
    14th; Onyx Direwolf @ 01-20

  8. #8

  9. #9
    Executive Chef
    Join Date
    Apr 2015
    Location
    Netherlands
    Posts
    2,293
    Ok but what are they doing about this problem? And what can i do?
    I'm only playing FFS.
    My forest name = Dragon Pool.


    Crystal Unicorn @03-2017
    2nd; Sapphire Sphinx @05-17
    3th; Garnet Griffin @08-17
    4th; Pearl Peryton @10-17
    5th; Emerald Dragon @05-18
    6th; Spinel Ravenstag @06-18
    7th; Ruby Razorback @09-18
    8th; Jasper Dragon @03-19
    9th; Obsidian Cyclops @03-19
    10th; Sapphire Cthulhu @06-19
    11th; Valkyrie @08-19
    12th; Topaz Tiger @10-19
    13th; Granite Golem @12-19
    14th; Onyx Direwolf @ 01-20

  10. #10

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