Hello. I tried to send Storm8 a request through their website form but I immediately got an email back saying they don't respond to individual requests and to come to the forum.
I have attached a screenshot of my issue. About a week ago, I loaded my Bakery and the floor tiles and decorations, wallpaper and decorations, tables and chairs, counters with food on them and even some appliances have been missing/not loading ever since. Only a few items are not gone. I have tried many things to fix it, including reloading the game, reinstalling the game, and connecting to a different Wifi network but my items are still missing. I have waited a week for the issue to resolve on its own but it hasn't fixed. This is making the game very unpleasant to play because I cannot find my ovens, and, as you can see in my picture, my bakery looks terrible! Some of the floor tiles and decorations that I have are very expensive and some costed gems. I am very frustrated, whats the point of playing if I can't even see my bakery. I visit my neighbours and I can see their decorations fine, but just not mine. I really need this to be fixed very soon before I give up the game
Any suggestions are appreciated, thank you for your time.