Originally Posted by
kooky panda
If you have not received your reward after completing offers, please make sure you have done all of the following below:
- Competed all requirements and checked that you are eligible for the offer (some offers are only for new users for that service).
- Turned off any ad blocking software on your device. These software may interfere with earning Gems.
- Waited the 'Expected Waiting Time' shown on your offer in the 'Support' page within the offers page.
- If your offer status shows 'STATUS - VERIFYING', even after the expected wait time is up, tap the blue 'Report' button for that offer to contact Fyber.
- If your offer status shows 'STATUS - COMPLETED' and you have not received your reward, please contact Fyber for assistance.