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Thread: Loss of game after using ipad

  1. #1

    Loss of game after using ipad

    I borrowed an ipad over the weekend and now I can't access my level 99 game. I now am back using my android machine and it keeps going to a level 3 game which I started to gain access to my game.

    I can visit from my other restaurant.

    Can anyone help?

  2. #2
    New Resident
    Join Date
    Sep 2013
    Posts
    6
    Email support.storm8.com. They were able to help me recover my restaurant recently when I changed devices. Hopefully they will be able to help you too. They told me it might take 5-7 days but it was faster than that.

  3. #3
    Rhino Keeper
    Join Date
    Oct 2015
    Posts
    137
    Quote Originally Posted by caroleliz1963 View Post
    I borrowed an ipad over the weekend and now I can't access my level 99 game. I now am back using my android machine and it keeps going to a level 3 game which I started to gain access to my game.

    I can visit from my other restaurant.

    Can anyone help?
    Look in the upper right corner for an "S" inside a circle and tap it.
    Tap "Account Settings" then tap "Log in to Another Account".
    Enter your Storm8 ID and password, then tap "Log in".

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