Dragon: Winter Festival **NEW POLL ADDED**

[Chan1231]

Please let me know when can I get back my Glasswing dragon

I spend 300 gold to buy the Champ’s coin in order to get the Glasswing dragon because of the bug
Can the support team get me back the gold
MY ID: sendgift1969

[nukesters2]

Does anyone know what the options were to use the Champ token on, besides glasswing? thanks in advance. they need to know so they can credit me what I would have used it on. I already have glasswing, so am wondering how many adventure tickets were on offer for the token, or what else was available

[cherrycastleorchard]

I am totally impressed with S8 with the quick response to my ticket. I received my gold back for having to buy the sleigh and glasswing as requested. Very happy. Thankyou S8.

[cherrycastleorchard]

That Mod was me!
Even though most of the staff was off over the holiday, there are still some staff watching the forum and see the moderators bug reports.
I promise you I do not lie.

Thank you Kooky for being there for us. Most of us really appreciate your work and know you would not lie to us.

[kanajunroses]

have not heard back from them except a robo reply with ticket number and I sent pic as scroll counted down and what the inside craft shop ....but nothing. Waste of time...wish I was better remembering contractual law. not only did I not finish...team's fault...what is my compensation? For stress and frustration? sometime work gets in the way of playing this game, I wonder what doctors and patients would say ...if I said hold on have to haver t food, breed dragon, do,a request, etc during a 7 hrs surgery. .....so not having time.......was most of the 3-4 days breed a certain dragon befor you can go on...challenges taking up,too much time

[kanajunroses]

You might have touched on the free gifts for watching movie commercial . However, I need to say coin or decoration not my thing especially so many decoration and enough money to buy 100 private isle with the coin, rival to seeh how much coin' more than some President pay on their taxes.

[kooky panda]

I spend 300 gold to buy the Champ?s coin in order to get the Glasswing dragon because of the bug
Can the support team get me back the gold
MY ID: sendgift1969

You will need to submit a support ticket. See link in my signature.

[kanajunroses]

The new Around the world challenge... have the majority of these dragons...angry.....when Polynesian was on, I won him. My nest were full so didnt hatch right away. When I went to hatch it there was a second Greek dragon egg in my storage instead. When I sent a support ticket...their reply was nothing to be done...now they have it in this challenge...slap in the face.

[afterthought8]

It took a couple of weeks of back and forthing with a S8 support rep and a mixup of my accounts, but I now have Jingle and Glasswing on my correct island! S8 was very nice and apologetic, i think they were just slow bc they had a ton of support tix to deal with.

[kooky panda]

Thanks for the votes! Results have been submitted!