Disappearing baked candy canes

[35sweets]

I am trying to do the current goal. I just used gems to finish baking 4 candy canes. I've gotten credit for only one. The last batch of 5 only gave me credit for only 1 candy cane also.
I do not have time to keep redoing the same thing. It also uses up my resources. I need help please.
This has happened in the past. I filled out your form and all I got back was an email telling me to go though forum.
Please help. I don't want the problem to steal my efforts and end up with nothing.