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Thread: Missing the "free gem" icon

  1. #41
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    The comment by pixiegamer is correct. Promotional features in the games are subject to change.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  2. #42
    Bummer. I lost mine, too. It was the only way I've been able to finish a goal without spending many gems.

  3. #43
    i did a free gems promotion, but i didn't get the gems....even just the +1 to watch a video..I didn't get...
    cobweb cafe ✨

    bring back Halloween Story 2!

  4. #44
    New Resident
    Join Date
    Jan 2016
    Posts
    9

    Free gems icon gone

    Hello everyone...is there a way or explanation why this icon gone since yesterday?

  5. #45
    Executive Chef
    Join Date
    Jul 2013
    Location
    NYC
    Posts
    3,161
    No, it is offered randomly. Some players still have it, while others have never gotten it. It may one day come back on your account, or it may not. Just how it is!

  6. #46
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Promotional features are subject to change.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  7. #47
    New Resident
    Join Date
    Jan 2016
    Posts
    9
    Sorry but does it mean that promotional features are going to change?

  8. #48
    New Resident
    Join Date
    Jan 2016
    Posts
    9
    Sorry ..I meant What does it mean......

  9. #49
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Promotion features subject the change means that you may get a feature , it may also be removed, but It could also come back at some point.
    Very random, no set schedule.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  10. #50
    New Resident
    Join Date
    Nov 2013
    Posts
    7
    Videos are not playing for me at the moment for gems error message every time I have let them know

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