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Thread: Missing the "free gem" icon

  1. #51

    Free gems disappeared

    Ive been playing since September. All of a sudden about two weeks ago I stopped getting the daily videos to earn free gems. I deleted the game and reinstalled it and I still didn?t get anything back. Help please.

  2. #52
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    This is a promotional feature and is subject to change.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #53
    New Resident
    Join Date
    Nov 2017
    Posts
    2

    Question ads

    Hey, what's going on with the ads? Yesterday there were none at all ...

  4. #54
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Quote Originally Posted by noga34 View Post
    Hey, what's going on with the ads? Yesterday there were none at all ...
    This is a promotional feature which comes and goes to random players. You stand a chance of getting it back.

  5. #55
    Executive Chef
    Join Date
    Jan 2016
    Location
    Behind a giant flytrap
    Posts
    2,227
    For me, ever since i buy gem about a almost 2 year ago for halloween box and crate - i have never see the free gem video pop up after (it did before i buy gem)- so do know that they take away the free gem offer when you buy gem.

    Also i talk to my in game friends and after they buy gem, they never see the free gem offer either - but they did before they buy some gem.

    They most likely they take the free gem offer away after you buy gem. I could be wrong - but it weird how all the people i talk to (and myself) have buy gem, never see the free gem after they buy - But they did before.
    Last edited by kappy333; 05-17-18 at 11:16 PM.

  6. #56

    Earn diamonds videos

    Why I don't have the option to earn diamonds watching videos on my Rest. game but in Bakery game I can??????

  7. #57
    Executive Chef
    Join Date
    Jan 2016
    Location
    Behind a giant flytrap
    Posts
    2,227
    Have you buy gems? If not
    It could just be a glitch...

    But with me - ever since i buy gem i have never see the free gem video pop up anymore it did before i buy. Same with my bakery.

    But why i ask you is it could be that also.

    Just a other post: have you never get/ see the free gem (for videos in RS, or did this just happen recent?
    Last edited by kappy333; 05-24-18 at 04:42 PM.

  8. #58
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Quote Originally Posted by sandyferrer27 View Post
    Why I don't have the option to earn diamonds watching videos on my Rest. game but in Bakery game I can??????
    This is a promotional feature which comes and goes to random players. You stand a chance to get it.

    Merged to existing thread.

  9. #59
    New Resident
    Join Date
    Jul 2011
    Posts
    5
    I have 9 bakery story games on 7 different devices and I don't get the free gems button on the only device that I had purchased gems on before. So you are right after all! That is so unfair

  10. #60
    New Resident
    Join Date
    Jun 2018
    Posts
    1

    Diamonds

    Any specific reason I'm not offered videos to receive free diamonds daily?
    I ONLY receive the option to "speed up" cooking times via videos but ZERO offers to get a diamond for watching one.

    Anyone know why?

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