Accidentally spent my gems

[Puttietat087]

I just went into the game & 13 Gems are gone!

Of Course I sent an email to Storm8 & as quick as I hit send it's was closed!

[Ticket #2412951] Your ticket has been closed

I Don't know if anything can be done here! They want us to buy buy but they never help!

Thanking in advance for any help!

[kooky panda]

Make sure you pick the correct category when sending in your request form.

Payment- Other.

[Ilovetodesign]

When I was trying to open the counter section it keeps opening the wrong one & got I think a weird thing I wasn't trying to purchase.
Thanks,
Amy

[kooky panda]

Please contact support for assistance.
See support link in my signature.

[heartknee]

I spent 24 gems on one of the mystery boxes unintentionally. I was scrolling over to see how much my next expansion would cost and I accidentally clicked a mystery pack and received an arabesque. I really would appreciate a reimbursement of my gems. I have watched many ads to get them.

[LalaSmooth]

I spent 24 gems on one of the mystery boxes unintentionally. I was scrolling over to see how much my next expansion would cost and I accidentally clicked a mystery pack and received an arabesque. I really would appreciate a reimbursement of my gems. I have watched many ads to get them.

You can email storm8 about it with a copy of your receipt

[Rynetory2]

I spent 24 gems on one of the mystery boxes unintentionally. I was scrolling over to see how much my next expansion would cost and I accidentally clicked a mystery pack and received an arabesque. I really would appreciate a reimbursement of my gems. I have watched many ads to get them.

Welcome to the forum.

I am very sorry this happened to you. I'm afraid neither the forum nor Support can assist with loss of gems.

[Gpsyy]

I've been playing and collected gems for years. Just now I had one of those 'would you like to complete this goal' glitch and lost 65 gems. I didn't even know I clicked on it until I realised my gems were missing. This is so unfair, Storm8. Can you give me back my gems?

Thanks for reading.

[Rynetory2]

I am sorry this happened to you. I'm afraid the forum cant assist on loss of gems.

[SujuiceWong]

So I accidentally spent 80gems on the expansion but I didn?t want to expand at all, can you guys revert my bakery?s size back and give me back my 80 gems? I really don?t wanna expand my place anymore😭 and the bar popped up so fast and I somehow tapped on the expand with 80gems button, it all happened too fast I couldn?t react lmao someone help me☹️