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Thread: Didn't get the Lair even though I got enough lanterns

  1. #1
    New Resident
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    Didn't get the Lair even though I got enough lanterns

    So I earner the Lear of the Beast and placed it. However, when I opened the game again it disappeared. Now I can't figure out how to submit a support complaint. Can anyone help.

  2. #2
    Moderator (volunteer) SpiritWind00's Avatar
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    Can you please force close your game and check inventory again. It might have moved somewhere else on your board.

    (Force close: double click home screen, swipe up and off the screen the thumbnail pics.)

    If still no luck, post again and then I'll move your post to a new thread in the bugs forum. Hope it turns up!

  3. #3
    New Resident
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    Quote Originally Posted by SpiritWind00 View Post
    Can you please force close your game and check inventory again. It might have moved somewhere else on your board.

    (Force close: double click home screen, swipe up and off the screen the thumbnail pics.)

    If still no luck, post again and then I'll move your post to a new thread in the bugs forum. Hope it turns up!
    That didn't help.

    Thanks for the help.

  4. #4
    Moderator (volunteer) SpiritWind00's Avatar
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    I'll report this for you... if you need to go to Support i'll let you know, but if you want to that's ok too.

  5. #5
    Community Manager PikaSquirrel's Avatar
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    Quote Originally Posted by dragjos View Post
    So I earner the Lear of the Beast and placed it. However, when I opened the game again it disappeared. Now I can't figure out how to submit a support complaint. Can anyone help.
    Support can take a look at your ticket

    Make sure you submit it for Castle Story under Topic 'Issues/Bugs > Missing an Item'.
    Storm8 Staff - PikaSquirrel
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