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Executive Chef
Gems not been applied
I purchased the 24 gems package for 2.99. I accidentally pressed the the home screen after using the finger sensor. The money has left my bank account but my gems weren't credited. I have 104 but it should be 128.. Can anyone help please?
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Executive Chef
Here is my order but the gems weren't applied
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Rhino Keeper
you can do two things
email storm8 with copy of your order history and receipt proving you paid for them.
or email google play and request a refund within 2 hours of purchasing the items.
but you're best option is to email storm8 and get them to apply the gems providing you show them proof first
I am sorry to hear about your loss of gems
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Executive Chef
I was saving them for Halloween sale
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The Honorable Panda
I am sorry this happened! Please contact support and send them a copy of your receipt.
(see link in my signature).
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
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