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Thread: Seriously!!!???? I am so quitting. :(

  1. #1
    New Resident
    Join Date
    Aug 2017
    Location
    Alexandria
    Posts
    8

    Seriously!!!???? I am so quitting. :(

    I sent a message today to Storm8 related to an offer I received to complete a goal I couldn't finish on time using gems. The gems were removed from my account (71 gems) and reward was not delivered.

    I will share the messages and screenshots I sent to them as well as the screenshot of their response.

    [Removed support details]
    Last edited by kooky panda; 09-18-17 at 02:41 PM. Reason: removed support details and inappropriate language

  2. #2
    Nightclub Owner
    Join Date
    May 2011
    Posts
    6,783
    Did you force close and then reopen the game and then doublecheck your decor list ? Sometimes you have to do that. It sucks that support gave you that response. Hopefully one of the mods will try to get you some more help.

  3. #3
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,912
    I am sorry you are having issues. Please send me a private message with your support ticket number.

    Thanks!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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