I received a notification that I was getting 12 hours of unlimited life for the broken circus event earlier this week. When I go into the game, I am not getting the "gift." My app is up to date.
I received a notification that I was getting 12 hours of unlimited life for the broken circus event earlier this week. When I go into the game, I am not getting the "gift." My app is up to date.
![[S8] Elsa's Avatar](image.php?s=0a61e30b21a3e058565e21aef7e2b406&u=154&dateline=1550170913 "[S8] Elsa's Avatar")
We confirmed that affected players received the credit.
Please note that the Unlimited Energy credit activates immediately on logging into the game after it's received. When the Unlimited Energy is active, it'll show as an infinity symbol in your game and is active for the duration of the timer. Please note that Unlimited Energy doesn't pause if you end the game session.
That's not cool at all. I reported the problem in the thread below this one. I never got the credit.
So no. You didn't confirm the impacted users got it.
If you believe you are eligible, but did not receive the credit, please contact support.Originally Posted by Guich78
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