Back to Outback Cruise sailed away

[Rynetory2]

Thank you. Any ideas about my cruise? I finished yesterday afternoon but today I have a popup that says I can "buy the cruise recipe".

I'll try and see if someone can check for you.

[Rynetory2]

My cruise ship was still active BUT they took away my two helpers that I PAID a lot for! They were gone by this afternoon!! Very upset as it was a LOT harder to finish and I still had to use gems!! I want a refund for my helpers since they did NOT stay around for the duration of cruise event!!

They checked your account and saw that you have reached the end of your cruise. Please let us know if you need additional help for your account. Thanks.

[Rynetory2]

Thank you. Any ideas about my cruise? I finished yesterday afternoon but today I have a popup that says I can "buy the cruise recipe".

They checked and it seemed like you have completed your cruise. Did you see Stephen? Try restarting your game if you didn't. Please let us know if you need additional help for your account. Thanks.

[Nuicakes]

Omg .... thank you, thank you, thank you. I've been on and off today but haven't seen Stephen yet. I'll keep my eyes peeled.

Many thanks again!

[Foos606]

Stephen has never appeared and now the recipe has gone on mine. New cruise started today so I'm giving up trying to find out what happened. Hope you get better luck!

[Nuicakes]

They checked and it seemed like you have completed your cruise. Did you see Stephen? Try restarting your game if you didn't. Please let us know if you need additional help for your account. Thanks.

Sorry Rynestory ... I haven't seen Stephen. Any advice?

TIA

[kooky panda]

Sorry Rynestory ... I haven't seen Stephen. Any advice?

TIA

I am sorry Stephen has not shown up!
Please contact support for assistance.

Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request

[Nuicakes]

Rynestory,
Can you please tell me who you contacted in Support? I figure since you've already checked, they would be familiar with my issue.

Thank you!

[Rynetory2]

Rynestory,
Can you please tell me who you contacted in Support? I figure since you've already checked, they would be familiar with my issue.

Thank you!

Please go ahead and send a private message to [S8] Walt and he'll help you to check.
Link here - https://forums.storm8.com/private.php?do=newpm&u=128573

[Nuicakes]

Please go ahead and send a private message to [S8] Walt and he'll help you to check.
Link here - https://forums.storm8.com/private.php?do=newpm&u=128573

Thank you SO MUCH! I didn't get a chance to talk to Walt ... the recipe showed up on my stove late last night!

Thanks again .... I'm happily cooking like a crazy person.