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Thread: Dragon Story using up too much storage on my phone - advice please?

  1. #1
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    Dragon Story using up too much storage on my phone - advice please?

    Hopefully I'm posting to the right spot, I'm pretty new to the forums...

    But anyway, Dragon Story is taking up so much space on my phone. My phone has 1.27GB of storage and Dragon Story is currently taking up 694MB of that. That number continues to grow as well. I'd guess it grows by 20MB a week. Is this normal? At this rate I'm going to have to uninstall DS soon... Is there anything I can do to about this? I've already uninstalled about all I can from my phone. My phone is awful but I can't afford anything else right now. If I do have to uninstall DS, will I be able to get back to my account in the future when I get a new phone? Any advice would be appreciated! I was really enjoying this game, I'd hate to have to uninstall it but it seems I'm running out of options.

  2. #2
    Executive Chef [S8] Regina's Avatar
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    Sorry to hear that! The game has many art assets and animation that requires space on a device. If you do uninstall the game, your account data will not be lost. In the future should you obtain a new device, be sure to remember your account details, such as gem count, level and profile name so that support@storm8 can help you restore your account.

  3. #3
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    Thanks for your response Regina! I'll probably have to uninstall the game soon, but I'll remember to write down my account details. Hopefully in the future I can get a better phone and get back to my account. Thanks again!

  4. #4
    Executive Chef [S8] Regina's Avatar
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    Quote Originally Posted by MOONmutt View Post
    Thanks for your response Regina! I'll probably have to uninstall the game soon, but I'll remember to write down my account details. Hopefully in the future I can get a better phone and get back to my account. Thanks again!
    Glad I could help! ^_^

  5. #5
    Banned
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    It would be really nice if TL could get around this issue. There are ways to lessen the amount of data stored. The TL/Storm8 games store a disproportionate amount of data on the device as compared to other games with similar artifacts.

  6. #6
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    Same story here. The game takes up 1.2Gb on my iPad. I need the space!
    iOS

  7. #7
    Install app data into your SD Card to free up stone device space...

  8. #8

    Also having space issue

    Quote Originally Posted by DanielleM84 View Post
    Install app data into your SD Card to free up stone device space...
    I checked to see what's taking my space and found both dragon story and fantasy forest taking over 2GB each
    The other teamlava games taking lesser amounts

    My phones a newer one for me so won't be updating

    I am a bit shocked at the space requirements

    It's basically zapped most of my phone space leaving me wondering what I can do about it

    I would not be keen to delete the apps.

    There's no sd cards on iOS

  9. #9
    The Honorable Panda
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    Quote Originally Posted by [S8] Elsa View Post
    When you initially download the game, you download the base images, animations, sounds, etc. When you encounter new images through game progress, content updates, and visiting the images are cached so that you're not downloading an image every time you encounter it. It's for performance and efficiency. This is common for online apps that receive regular updates.

    You can clear cache to delete the cache.
    For iOS go to safari- settings- clear out data.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  10. #10
    Fashion Designer
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    Why is DS eating up so much storage space?

    DS was taking up 1.2 GB of space on my iPad. This seems pretty excessive when the details in the App Store say the game only uses 223 MB. Even with my progress, 1.2 GB is a lot more space than any of my other games use. I deleted my other S8 games (CS and FFS) a few months ago because they were eating up similarly large amounts of storage.

    I deleted and reinstalled the app 2.5 days ago and that dumped a lot of junk- it went down to 694 MB, which is a reasonable amount of space for the game to be using. I was happy. But, ever since, it's been creeping back up again. In less than 3 days, the game is already back up to 915 MB and climbing, even though I'm not doing much. In that time, all I've done is collect coins, breeding (no new dragons), and evolving about 1.5 dragons per day. I did use maps to start an expansion earlier today and built one big yellow plateau. That's it. Why are these basic tasks eating up so much storage space on my device?

    Also, shouldn't the updates be cleaning the app up? I was pretty shocked deleting and reinstalling the app dumped such a huge amount of junk. Having to do this every few days as a maintenance measure is not normal.

    I'm not even a high level player, and I still have a lot of land left to clear. I'm nervous to see how much space the game will need when and if I do get to the highest levels and have even more stuff. :/
    Last edited by FireballFarm; 03-02-17 at 12:14 AM. Reason: clarity

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