Sorry to hear that. Completely reinstalling the game with the most recent version of the game and closing additional applications on your device to assist with memory usage should help you fix this issue. If this does not work, please contact support@teamlava.com so a Support Agent can investigate your account.
Quite a number of my nbrs and myself are facing this blue issue. Some reported to support team and were told it's due to their devices. Amongst us we have the latest iPhone and iPad Air. We were advised to put out less decoration items on our farms. I get blue screens when I load my wall or visit nbrs farms. Daily I reset my FS2 app at least several times. I hope TL can help us with this issue eventually.
This does sound like a memory issue. While you may have the latest device make sure you have enough free space to download all of the assets. If the game does not have enough room to download the graphics then it cannot display it properly. Additionally make sure to close all background apps to free up some resources.
It happens when I visit many farms so I guess they are "stored" somehow in my device
Going blue here too.. It all come back when I force close and come back,,it happen a lot... And it never did it before this last up date
I have the same problem. Please don't tell me about reinstalling the app, closing applications etc. Obviously, something is wrong in farm story 2 with the programming that these memory leaks have existed in different forms for months now... It started with the side store freezing , then an update and it still continued in other ways. All along we've had the blue bug after visiting many neighbors...
It seems like every developer/company passes the buck, blames other apps, tries to say delete and reinstall app, close other apps etc
Walt: iPad Air, 64G with plenty of space and only FS2 running (no background apps) has blue screens. So I am not convinced it is the device's issue. Sorry to say that. There is likely a programming glitch in FS2 whereby it causes memory leak or memory is not released properly.
Same here,,, alway close out of other apps and I have plenty of room,,, to many of having the same problem to be a device problem