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Thread: Problems with tournament started Fri 4/11

  1. #1
    Rhino Keeper
    Join Date
    May 2021
    Posts
    208

    Problems with tournament started Fri 4/11

    I have been getting constant reservations while trying to do first round of tournament.
    The battle will either let me do the moves to win and then hesitate and screen will darken.
    When I exit arena the battle is not counted. I have a bingo goal active for 1 battle and each victory still says 0/1. The last go around adds insult to injury and not only did not credit win but set timer so I need wait 1 hour to try again.

    I guess tournament dragon is demise but nothing shows just spinning wheel and if I tap I for info that's completely empty no Pic no colors no description.

    Please fix. Battles are needed for tales !!!

  2. #2
    Rhino Keeper
    Join Date
    Apr 2017
    Posts
    277
    Quote Originally Posted by Rfs0404 View Post
    I have been getting constant reservations while trying to do first round of tournament.
    The battle will either let me do the moves to win and then hesitate and screen will darken.
    When I exit arena the battle is not counted. I have a bingo goal active for 1 battle and each victory still says 0/1. The last go around adds insult to injury and not only did not credit win but set timer so I need wait 1 hour to try again.

    I guess tournament dragon is demise but nothing shows just spinning wheel and if I tap I for info that's completely empty no Pic no colors no description.

    Please fix. Battles are needed for tales !!!
    It is not just during the tournament. I too have had constant resets but not just in battles. I have had resets doing battles on 3 islands, have had resets in the spin to win and everything else that I have tried to do. My wifi is perfect and my device is working just fine using the internet etc With all of the issues with the latest tales, wiill it even be possible to win the needed battles for that?

  3. #3
    Rhino Keeper
    Join Date
    May 2021
    Posts
    208
    More info...

    I finally got a win to give me a finish for bingo...but bingo is now in a loop. It says finish, I tap and collect and can select another box. Then a few secs later it reverts to finish the goal.

    More importantly, I go to battle expecting round 2 and what! It's round 1 all over. And battles for tales start for me tomorrow.
    If this stays as is, without using gold to skip battles no one will be able to finish tales by Monday night.

    Elsa mentioned about possible compensation for the mess at the start of tales but i have not seen anything. Now with this...
    S8 should just give players the last dragon And the ocarina And some gold for players needing to use gold to catch up with chapters and acts. For all the frustrations you have caused thats the very least you could do.

    Oh and probably the tournament dragon..infinite battles of round 1 will not finish this tourney any time soon.

  4. #4
    Rhino Keeper
    Join Date
    Apr 2017
    Posts
    277
    Well I have had many battles today and won all of them yet, I am still on round one!!! . The tales event requires you to win 9 battles over 3 days. When you keep winning and getting reset, that just might pose problems It is beyond frustrating

  5. #5
    Admin Community Manager [S8] Elsa's Avatar
    Join Date
    May 2011
    Posts
    7,166
    Thank you for the reports. The Tournament has been fixed.

    For compensation related to the broken events, please submit a support ticket with your request so our support team can help.

    As an apology for the over all rough start to the April events and appreciation for everyone's support, please visit your goal book for the quest "Champion Fans, Unite!" to accept a gift from our dev team!

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