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Thread: Building upgraded but goals not ticked off

  1. #1
    Executive Chef
    Join Date
    Jun 2016
    Location
    Rocky Mountains USA
    Posts
    2,131

    Building upgraded but goals not ticked off

    I upgraded the event building to Level 5, but the game did not register the earlier goals. They aren't ticked off, and I can't advance to collect from Sparking Mines and craft the next item. Oddly, the Black Queen is spawning when I collect from the Level 5 building. I did put in a Support ticket.

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    It's not my device software, my other 3 accounts all upgraded normally. We didn't have an internet outage, I was streaming a show while playing.
    Last edited by SofiaDeo; 01-06-25 at 10:13 AM.
    Plz add: SofiaDeo, pinkpresence (Pinks Place), impyLou (Queen Impylou), aaerie (Aaerie)
    Plz ask all 4 or none, thx

  2. #2
    Admin Community Manager [S8] Elsa's Avatar
    Join Date
    May 2011
    Posts
    7,122
    It looks like you completed this quest already for this account. If you upgrade the building before you reach this quest, the upgrade is retroactive but collecting the items won't count until you are on the quest.

    I hope this helps clarify so you can plan in future events. Sorry for any confusion!

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