BOX: Pastel Holiday Crate - 2024 Nov. 05

[AnnirasSweets]

It seems that every box released this year has had scaling issues (that went unchanged!), it's driving me up a wall! I'm starting to wonder if I should even use my gems on boxes anymore

[Paul__]

I’m sorry about the scaling issues. I’ll report this over to the team to see if anything can be done on it.

Anniras - I’ve also forwarded your feedback on the scaling issues on other boxes.

[shanelle1234]

Thanks, looks like the Pastel Ginger Divider was updated to award x5.

Are they going to update if you already got some? I have two and it did not update to having 10 dividers.

[AnnirasSweets]

Are they going to update if you already got some? I have two and it did not update to having 10 dividers.

It's my understanding that any dividers won before the fix will remain as is in our inventories. Going forward, each divider won will award x5 - at least, this is how it worked in the past.

[raekins819]

Thank you Paul! Buying these crates are so expensive to be disappointed by the prize.

[raekins819]

[Removed Support message]

I replied that I didn't say things weren't working, but that the issues with the scale are a definite issue and no correction to the problem would prevent me from buying crates in the future if I couldn't be confident that the sizing was in line with other buildings and decor since we are not given an accurate picture or indication of size when offered these items in the crates. These crates are too expensive to gamble on anymore than we already are. I await their response.

[raekins819]

Storm 8 has never responded. Very disappointed! No more crates for me.

[DanaPumpkins]

That is so unfair! So what I’m hearing is that I should wait to buy anything from crate sales until they fix all of the bugs?

[DanaPumpkins]

I’m sorry about the scaling issues. I’ll report this over to the team to see if anything can be done on it.

Anniras - I’ve also forwarded your feedback on the scaling issues on other boxes.

So it was INTENDED for the houses to be almost the same size as the chairs and tables and the dividers to reach the roofs? They really need to fix this.

[[S8] HungryGoblin]

Gentle reminder: Please do not post responses from Support. That isn't allowed in the forum and goes against Terms of Service. Posts doing so will be removed. Thank you for understanding.