Search:

Type: Posts; User: [S8] Elsa

Page 1 of 20 1 2 3 4

Search: Search took 0.05 seconds.

  1. This should now be resolved for you. We apologize...

    This should now be resolved for you. We apologize for any inconvenience. :)
  2. Replies
    2
    Views
    3

    Rarity bonus doesn't apply for unbreedable...

    Rarity bonus doesn't apply for unbreedable dragons.
  3. Hi, everyone. I've reviewed and removed any post...

    Hi, everyone. I've reviewed and removed any post that was off-topic or provoking to other players. It is not helpful to tell others how to feel during what is an exceptionally challenging time for...
  4. Sticky: [Android] Fantasy Forest can not be reinstalled from the Google Play Store.

    If you play Fantasy Forest Story on Android, please be aware that effective immediately you will not be able to install the game again from the Google Play Store if you remove it from your device....
  5. Replies
    20
    Views
    21

    Thank you all for the feedback. Our teams are...

    Thank you all for the feedback. Our teams are currently focused on current content. I can't speculate on future updates or unreleased content for the game.



    Please don't spam our support...
  6. Replies
    1
    Views
    2

    This has been resolved. Thank you for the report!

    This has been resolved. Thank you for the report!
  7. Sticky: Thank you for your insight and understanding....

    Thank you for your insight and understanding. It's much appreciated.

    My intention is only to provide insight to help people understand that we considered as many angles as possible before coming...
  8. Sticky: I understand your perspective, but it does...

    I understand your perspective, but it does actually hurt us more than you'd think. Our teams had to take additional time to research and discuss to make the right decision and evaluate how to prevent...
  9. Sticky: In this case, we've made the decision that to...

    In this case, we've made the decision that to best serve our players and the game. Players have the agency to make the decision if they want to refund Feanor(s). Any player in the game who has an...
  10. Sticky: Hi, everyone. We appreciate your patience while...

    Hi, everyone. We appreciate your patience while we reviewed your feedback! We understand that it's disappointing when your experience doesn't meet your expectations. To make this right for those of...
  11. We understand that this is very exciting news and...

    We understand that this is very exciting news and you're all looking forward to see what the future will bring. It's not healthy or productive to speculate on changes to the company or to our games....
  12. For the majority of players, this is a generous...

    For the majority of players, this is a generous solution. The issue duration was for ~7 hours (verified with our system timestamps). The resolution assumes the following two factors for are true for...
  13. Please see your goal books for the goal named "A...

    Please see your goal books for the goal named "A Token of Gratitude", available for 3 days.

    If you have any questions about Gold spends, please contact support for assistance. :)
  14. Replies
    13
    Views
    14

    I wish this sentiment were true. We sadly didn't...

    I wish this sentiment were true. We sadly didn't receive any letters to the infamous wizarding school that teaches this sort of magic. :(

    As I mentioned, our team has put a lot of time in this...
  15. We have a repair plan, we just didn't implement...

    We have a repair plan, we just didn't implement it on Friday so we could monitor the fix and deploy the repair when we have the full support of our team on Monday. The craft is available for the...
  16. I'm tracking these, but if there's a specific...

    I'm tracking these, but if there's a specific Dragon that everyone is getting a lot of duplicates of that would help us prioritize the list to review since it's a large project to navigate.
  17. Replies
    479
    Views
    480

    Sticky: Oh, no. I'm sorry to disappoint you. I know you...

    Oh, no. I'm sorry to disappoint you. I know you have good intentions and are a sweet person, but please be wary of people making claims like this. We don't provide former employees with any...
  18. Sometimes y'all underestimate the effort behind...

    Sometimes y'all underestimate the effort behind things, but Vanellope was willing to procure this for us so please enjoy

    https://i.imgur.com/YgdrLSv.png



    If you don't reinstall to download...
  19. Oh, bless! Thanks for flagging. Amber Soul was...

    Oh, bless! Thanks for flagging. Amber Soul was feeling a big post-valentine's mood, but after some ahem...soul searching...they've realized they're amazing inside and out. A reinstall should download...
  20. Replies
    13
    Views
    14

    Re:Bingo -- Unfortunately, there isn't a known...

    Re:Bingo -- Unfortunately, there isn't a known work-around for you to resolve this on your end and no action is needed on your part after you've submitted your request. Their next step is to...
  21. You're welcome to use any source for information....

    You're welcome to use any source for information. Please note that fan pages are also run by normal players who are kind enough to generate those pages for the community. They also only have access...
  22. Moderators are normal players who only have...

    Moderators are normal players who only have access to the same information as normal players.

    We don't provide goal information to them because the upkeep is too significant. Without some...
  23. Sticky: ;)

    ;)
  24. Replies
    4
    Views
    5

    Sticky: We tried a few things to resolve this, but it...

    We tried a few things to resolve this, but it doesn't appear to be working for everyone. If you have a device eligible to run iOS 11 or higher, we recommend updating or transferring to the device.
  25. Replies
    16
    Views
    17

    Thanks for letting us know this ad doesn't meet...

    Thanks for letting us know this ad doesn't meet your expectations. Can you please contact our support team through support.storm8.com? You'll want to include the name of the network at the end of the...
Results 1 to 25 of 500
Page 1 of 20 1 2 3 4