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Type: Posts; User: [S8] Walt

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  1. Thanks for the heads up, I've let the team know....

    Thanks for the heads up, I've let the team know. Can you try force closing/reopening the game and check the recipes again?
  2. Poll: Thanks for the feedback, I'll let the team know...

    Thanks for the feedback, I'll let the team know about this! :D
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    These Goals are for both iOS and Android. If you...

    These Goals are for both iOS and Android. If you do not see it yet, then you may need to complete more Goals in the main chain. :D
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    Try signing out of Game Center, this should allow...

    Try signing out of Game Center, this should allow you to access your correct game. If that doesn't help, please write in and PM me your ticket number.
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    Would you mind submitting a ticket by filling out...

    Would you mind submitting a ticket by filling out THIS FORM? Please PM me your ticket number when you get one.
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    Thanks for letting us know about this. This...

    Thanks for letting us know about this. This should be fixed now! :D
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    Sorry to hear about this. Can you submit a ticket...

    Sorry to hear about this. Can you submit a ticket by filling out THIS FORM?
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    Can you try force closing your game and...

    Can you try force closing your game and restarting your device? Once you log back in you should be able to see the Leaderboard Event.
  9. Sorry to hear about this, can you please submit a...

    Sorry to hear about this, can you please submit a ticket by filling out THIS FORM and then PM me your ticket number so we can take a closer look?
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    Sorry for the confusion, updates will still be...

    Sorry for the confusion, updates will still be coming but the schedule will be a little less intensive.
  11. Thread: Gems

    by [S8] Walt
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    Can you provide any more information about what...

    Can you provide any more information about what you are experiencing?
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    Can you try tapping the clock on the left side of...

    Can you try tapping the clock on the left side of the boost? If this doesn't help, please submit a ticket by filling out THIS FORM and then PM me your ticket number.
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    Sorry to hear about this. In order to take a...

    Sorry to hear about this. In order to take a closer look, can you submit a ticket by filling out THIS FORM and then PM me your ticket number?
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    Sorry to hear about this, would you mind writing...

    Sorry to hear about this, would you mind writing in to support via this form and then PM me your ticket number so we can take a closer look?
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    Sorry to hear about this. Please submit a ticket...

    Sorry to hear about this. Please submit a ticket by filling out THIS FORM and then PM me your ticket number.
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    Which Chapter/Act did you complete?

    Which Chapter/Act did you complete?
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    Fixed Good news everyone! You should be able to play...

    Good news everyone! You should be able to play without issue now. The team is working on resolving the issue for players who lost energy or Gems, so sit tight! :cool:
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    Fixed Hey everyone, we're taking a look at this right...

    Hey everyone, we're taking a look at this right now!
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    Sorry to hear about this! Please submit a ticket...

    Sorry to hear about this! Please submit a ticket by filling out THIS FORM and then PM me your ticket number.
  20. Thanks for the heads up. We'll investigate! :cool:

    Thanks for the heads up. We'll investigate! :cool:
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    Can you try reinstalling the game? If this...

    Can you try reinstalling the game? If this doesn't work, please try connecting to a different wifi connection. For additional help, please submit a ticket by filling out THIS FORM and then PM me your...
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    Please try force closing the game, turning your...

    Please try force closing the game, turning your device to Airplane mode for a few minutes, then reactivating your connection and launch the game. If that still does not work, please try connecting to...
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    Sorry to hear about this! Can you try using the...

    Sorry to hear about this! Can you try using the Regular (non-seasonal) version and the Holiday version of the game, to see if this issue still occurs?
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    We've just released an update in the App Store...

    We've just released an update in the App Store (1.7.2) that addresses this issue. Please update your App and let us know if this issue still persists. :D
  25. We just released an update in the app store...

    We just released an update in the app store (1.7.2) which addresses this issue. Please update and let us know if you still are experiencing this!:cool:
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