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I've been saying this very same thing for months! This time I've been locked out for almost a month! I don't think S8 cares, very frustrating!!

I have been locked out for almost 3 weeks and have asked this same question with no answer! I feel bad for all my neighbors that are requesting items and I can't get in to acknowledge them! It is...

I'm going on 3 weeks now, I can't imagine what is going on that S8 hasn't been able to fix this issue! Is it that they just don't care!

It's very frustrating and I've been totally locked out for over a week! This has been going on for months! Maybe they should take the suggestion and try switching older player's to a new server!

I was able to get in Thursday but I've been locked on since Friday! My question is why do they insist on putting out new events if they can't fix this log in issue? This issue has been going on...

Thank you Spiritwind for your advice, maybe that's the reason I lost it on my cell phone and had to load a new game!

Hi ShibuyaCloth, I have a question regarding opening up the same account on another device! I use to be able to do that but all of a sudden it reverted back to a brand new account and now after...

I was able to get in for a couple of days! Now I'm locked out again! I have tried numerous times to get in and no luck! Same old story!

Can someone please explain why it is taking so long to fix this mess? I wasn't able to finish the last event because of being locked out for most of it! Able to get in when the event was over...

So once again I won't be able to finish the event! I am officially done with this game until they get this mess fixed! I'm tired of not being able to finish and having to store it! This is...

Well I'm locked out again and yes I've put in 2 tickets! This is getting more and more frustrating every time this happens, especially with being totally locked out for 2 weeks!

Finally got back in but the game is constantly resetting and rolling back! Then I get booted out and have to get back in, is anyone else going through this! It is so annoying!

I just put in another ticket! I hope they will fix this issue soon!

I just want to clarify that you are saying to reach out to support even if we already sent in a ticket? I was able to get in for 2 days and now I'm not!

I agree with with you and newpam575, now they both sit in storage taking up more space! I just was able to get into the game yesterday and just got into the game today and was given a Gilded Kelpie...

I've tried every suggestion and nothing works, are they ever going to fix this!

I'm very confused, I thought this is where you wanted us to post about the game not opening??? Please tell me where I'm suppose to post this now?

I also tried this numerous times and it didn't work for me either! I also asked if I should put in another ticket and I was told no!

I tried your suggestion but unfortunately it didn't work! I've been locked since Thursday! Also that is ridiculous that we should have to do that, this needs to be fixed!

I'm still not able to get in, so are you saying to keep making multiple attempts? Also do you want us to put in another ticket?

Same old sorry, in for a short time and now out again! This is ridiculous, very aggravating and not fun at all!

I am having the same problem! Got in after the update but booted out after a few minutes! I just got back in again so I will see how long it lasts!

Well I was able to get in for a few minutes after following your directions and now I'm out again! So frustrating!

Thank you Elsa, I am finally able to get in! Unfortunately I doubt that I will be able to finish this event!

I'm still not able to get in after the update, seems strange that some are able to and others are not! I just keep hoping that this will all get fixed very soon! I also find it interesting that we...