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Type: Posts; User: [S8] Elsa

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  1. Sticky: Thanks to each of you for your kind...

    Thanks to each of you for your kind encouragement! We appreciate all the feedback we receive and always strive to do better when we make mistakes. While our team is fantastic at creating armor for...
  2. Sticky: Wow, how cruel. It's astonishing that you'd send...

    Wow, how cruel. It's astonishing that you'd send a hateful message knowing real humans are going to read it without any insider information to support any of these sinister claims. None of these...
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    Sticky: Investigating: Thanks for the screenshot. So the squish happens...

    Thanks for the screenshot. So the squish happens at any time, not specifically when you're done watching an ad video? Just trying to determine the root cause of the bug.

    Does it do this if you...
  4. Sticky: Normally I would just remove the comment, but to...

    Normally I would just remove the comment, but to avoid any speculation that SpiritWind removed it I'll just respond publicly. Please post in forum disputes if you have a dispute regarding a moderator...
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    The Cowbell one is named Brown Corgi Puppy and...

    The Cowbell one is named Brown Corgi Puppy and the Spin to Win had two: Spotted Corgi Puppy and Black and Tan Corgi Puppy.

    Looks like Black Friday 2019 also had Black and Tan Corgi Puppy, Orange...
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    Sticky: Investigating: Can you please message me a screen recording...

    Can you please message me a screen recording (upload to any file share site) or email a screen recording to support so they can reopen our bug fix request? We've been monitoring this and were so...
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    I'm sorry! Gold producing Dragons create a...

    I'm sorry! Gold producing Dragons create a permanent flow of Gold into the economy, which then requires careful balancing and sinking to keep the game healthy.

    We do try to offer discounts on...
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    Closed duplicate thread.

    Closed duplicate thread.
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    No update, but devs are still ironing out iOS 13...

    No update, but devs are still ironing out iOS 13 bugs like the iPad icon locations as well. If you prefer, you can enable automatic updates or periodically check the app store for updates.
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    Sticky: Welcome Judyandthecat!

    Hi, everyone!

    Please welcome Judyandthecat to the forum mod team. She will be joining Rynetory2 as our Farm 2 moderators.

    --

    Reminder: forum mods are volunteers who give their time to the...
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    We receive a lot of complaints that there's too...

    We receive a lot of complaints that there's too many events and players request a break from them a lot. After we scaled down, we continued to get requests for less events. We've scaled back last...
  12. Our team will take a look at this. Thank you for...

    Our team will take a look at this. Thank you for your patience as we catch up on things after the holidays. :)
  13. Are you referring to this thread...

    Are you referring to this thread? It wasn't removed. Please continue your discussion there if you need further help.

    If you are disputing a removed thread or post, please post in Forum Disputes...
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    Will forward the good word to him! I only asked...

    Will forward the good word to him! I only asked for a re-release, but he offered to color a new one during crunch time like some sort of plate juggling mad scientist. :D
  15. Please send screen recordings of your crashes to...

    Please send screen recordings of your crashes to support so they can evaluate and determine this. The issue is that players are generalizing crashes and assuming that everyone's problem is the same...
  16. I'm not blaming your device. Your account is...

    I'm not blaming your device. Your account is exceptional because you have a legendary collection that only a tiny percentage of users can match. Your situation is not comparable to someone on an...
  17. Sticky: Sorry about the mixup! We made two. They're very...

    Sorry about the mixup! We made two. They're very cool animals. @_@

    The reward has been updated to the correct Water Buffalo. Good luck, everyone!
  18. Thread: Dawn Goals

    by [S8] Elsa
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    Thank you! I updated all the reward views a...

    Thank you!

    I updated all the reward views a few years ago to say 'visit the market', and complaints are more rare now, but I think players still dismiss the text. :(
  19. Sticky: Hi team, Our staff rolled out a hotfix!...

    Hi team,

    Our staff rolled out a hotfix! Please visit the app store and update your game when the update becomes available. We're lucky and the app store approved our update pretty quickly. We...
  20. Sticky: If you previously had this issue, please update...

    If you previously had this issue, please update to the latest version! We have attempted a fix. We'd love to know if this is resolved for you or if you still need help.



    The issue is with...
  21. Sticky: We're working to resolve this as soon as...

    We're working to resolve this as soon as possible, but if the resolution requires a new update, the time will depend on the review process with the app store.

    We hope to have this solved for our...
  22. Sticky: Thanks for flagging, KP! We've reported this to...

    Thanks for flagging, KP! We've reported this to our development team for investigation.
  23. Sticky: Thanks, KP!

    Thanks, KP! <3

    This update also includes fixes for the following:
    - users would sometimes encounter a squished screen with iOS 13
    - users could sometimes become stuck in a sync error loop with...
  24. During the sale Maeve unintentionally required...

    During the sale Maeve unintentionally required both Crowns and Gems. Anyone who bought her had the Gems refunded automatically to their game yesterday. No follow-up with support is necessary. We...
  25. Sticky: The latest update introduced an issue where the...

    The latest update introduced an issue where the game will not open for players using below iOS 11. Our team is investigating this, but I'm sorry, we can't speculate on when this will be resolved....
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