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Type: Posts; User: kooky panda

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  1. Replies
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    Sticky: This is a known issue. I am merging this thread...

    This is a known issue. I am merging this thread with the current bug thread.
    Please give the names of the videos you are having issues with.
  2. Sticky: Please try force closing your game then reopen to...

    Please try force closing your game then reopen to see if you have it. If you are still missing one, please contact support so an agent can check your game.
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    Not all promotional ads will give rewards. If...

    Not all promotional ads will give rewards. If the goal states there is a reward and you do not receive it, please contact support for assistance.

    See support link in my signature.
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    Sticky: This has been reported .

    This has been reported .
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    Sticky: Check under the appliance tab.(need to be on...

    Check under the appliance tab.(need to be on level 17)
  6. Replies
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    Sticky: You can only hold 8 boosts at a time. You will...

    You can only hold 8 boosts at a time. You will need to use some so you can collect more.
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    Sometimes an agent needs to go into your game. ...

    Sometimes an agent needs to go into your game. This is what support agents do. You will need to contact support directly so they can check your game.
  8. Thread: Hallowind

    by kooky panda
    Replies
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    Other players are posting that they are getting...

    Other players are posting that they are getting this dragon with the combo.
    ...
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    Please continue on current thread shown above. ...

    Please continue on current thread shown above.

    Thanks!
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    Have you tried signing out of the game center,...

    Have you tried signing out of the game center, then sign back in?

    Also make sure you are signing on with the same game center user ID that you had when you first starting playing the game. If...
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    (Received your PM) Try logging out of the game...

    (Received your PM)

    Try logging out of the game center on your device, then log back in. You may need to wait a few minutes to see your current level.
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    Try downloading one of the other versions to see...

    Try downloading one of the other versions to see if you have the same issue.
  13. If you are still not receiving, please contact...

    If you are still not receiving, please contact support so an agent can check your game.

    (see support link in my signature).
  14. Try force closing your game, then open . See if...

    Try force closing your game, then open . See if it is now in you storage.
  15. Replies
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    Sticky: Something is wrong with your 6S game. Make sure...

    Something is wrong with your 6S game. Make sure your phone has the most current version update.
    You can also try deleting and reinstalling the game.
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    Sunshine - I am glad you are back up an running! ...

    Sunshine - I am glad you are back up an running! Thank you for the step by step details of how you got your game back. This will help others!
  17. Replies
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    Try logging back into your game. ...

    Try logging back into your game.

    https://support.storm8.com/hc/en-us/articles/213516903
  18. The graphic issue has been reported. ...

    The graphic issue has been reported.

    https://forums.storm8.com/showthread.php?109411-Croconile-and-other-Dragons-Graphic-Issues&p=1597521&viewfull=1#post1597521
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    Sticky: It can take 5-7 business days for support to...

    It can take 5-7 business days for support to reply.
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    Has she shown up?

    Has she shown up?
  21. Thanks for the report. I will forward this over.

    Thanks for the report. I will forward this over.
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    Please contact support for assistance. See...

    Please contact support for assistance.
    See support link in my signature.

    When you contact support, send them a copy of your receipt showing that the purchase went through.
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    Did you just update to iOS 13?

    Did you just update to iOS 13?
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    Sticky: Is the game center you logged into the same ID...

    Is the game center you logged into the same ID you used when you first started playing the game?
    If you changed your ID/account under the game center you will need to go back to your original ID.
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    Thanks for the report. I have flagged this over.

    Thanks for the report. I have flagged this over.
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