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Type: Posts; User: [S8] Vanellope

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    There was an unplanned maintenance and our team...

    There was an unplanned maintenance and our team quickly brought the games back up.
  2. This is not a bug. This is the intended look for...

    This is not a bug. This is the intended look for these habitats. Once you have all 4 pieces, they fit together perfectly and you do not see a gap in between the habitats.
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    You may want to try reinstalling your app to see...

    You may want to try reinstalling your app to see if it will fix the issue. Make sure to write down your Support ID and password before though! Your Support ID is displayed at the bottom in the...
  4. I was able to log into all three games (Dragon,...

    I was able to log into all three games (Dragon, Bakery, and Restaurant Story) this morning with no connection issues. You may want to see if you can connect to the games on a secure WiFi network. If...
  5. If you experience any issues with your account,...

    If you experience any issues with your account, please submit a ticket to Support at Storm8 and provide and relevant screenshots or information for your issue.

    Link is in my signature :)
  6. If you experience any issues with your account,...

    If you experience any issues with your account, please submit a ticket to Support at Storm8 :)

    Link is in my signature
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    The wheel has full functionality and all rewards...

    The wheel has full functionality and all rewards were properly received from spins, but some of the images weren't loading as intended. The artwork should load now. You may need to close and reload...
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    If you experience any issues with your account,...

    If you experience any issues with your account, please submit a ticket to Support at Storm8.

    Link is in my signature :)
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    Thanks for flagging this over! It looks like the...

    Thanks for flagging this over! It looks like the Royalwing Dragon has been added to the Mines :)
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    You are able to earn more than 200 hearts per...

    You are able to earn more than 200 hearts per day. You can collect from the decorations, as well as other things like quests, breeding, mining, etc., to earn more hearts. However, if you experience...
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    If you were already maxed out for your Boosts,...

    If you were already maxed out for your Boosts, then you can't earn any new Boosts. You will need to use your Boosts to collect more! If you have any issues with your account, please submit a ticket...
  12. Thanks for flagging this over! I've passed it...

    Thanks for flagging this over! I've passed it along to the team at Storm8 and hopefully they can take a look at it soon!

    If you experience any issues with your account, please submit a ticket to...
  13. Thanks for flagging this over. I let the team at...

    Thanks for flagging this over. I let the team at Storm8 know and they should be taking a look into this. If you experience any issues with your account, please submit a ticket to Support at Storm8.
    ...
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    Thanks for flagging this over! I passed this...

    Thanks for flagging this over! I passed this along and it looks like they were able to provide a quick fix! You may need to force close your app to see the changes reflected. If you experience any...
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    If you're experiencing any issues with your...

    If you're experiencing any issues with your account, please also submit a ticket to Support at Storm8 :)

    Link is in my signature
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    If you're experiencing any issues with your...

    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8.

    Link is in my signature :)
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    If you're experiencing any issues with your...

    If you're experiencing any issues with your account, please submit a ticket to Support and provide any relevant screenshots that you have of the issue.

    Link is in my signature :)
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    If you're experiencing any issues with your...

    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8. You'll want to make sure that you've selected the correct topic when you submit your ticket. Try...
  19. If you're experiencing any issues with your...

    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8.

    Link is in my signature :)
  20. Thank you for bringing this to our attention! It...

    Thank you for bringing this to our attention! It looks like the egg has been fixed! We recommend force closing and reopening your game to see the changes reflected :)

    If you experience any issues...
  21. Thanks for flagging this over! It looks like the...

    Thanks for flagging this over! It looks like the Team at Storm8 was able to provide a quick fix, but you'll need to force close your app and reopen it to see the Lillian Dragon in the Mines :)

    If...
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    Yes, all of the Dragon Stable Upgrades are...

    Yes, all of the Dragon Stable Upgrades are currently on sale for 50% off. If you're seeing a cost of 500 Gold, this is the Sale Price, and the Original Price is 1000 Gold. You should be able to hold...
  23. Hi, you could previously encounter this issue...

    Hi, you could previously encounter this issue only if you completed the monthly Dragon goal ahead of the event. This has been resolved. If you need assistance, please contact support.

    Link is in...
  24. This should now be fixed! I recommend force...

    This should now be fixed! I recommend force closing your game and reopening it to see the changes reflected :)

    If you experience any issues with your account, please submit a ticket to Support at...
  25. Thanks for flagging this over! This should now be...

    Thanks for flagging this over! This should now be fixed! I recommend force closing and reopening your game to see the changes reflected :)
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