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Type: Posts; User: [S8] Vanellope

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  1. This should be fixed now! I would recommend...

    This should be fixed now! I would recommend closing the game and reopening it to see the changes reflected :)
  2. Thanks for flagging this over! They should be...

    Thanks for flagging this over! They should be looking into this now.
  3. This should be fixed now! I recommend force...

    This should be fixed now! I recommend force closing your app and reopening to see the changes.

    If you do experience any issues with your account, please submit a ticket to Support at Storm8 :)
    ...
  4. Thanks for flagging this over! They should be...

    Thanks for flagging this over! They should be looking into this now :)
  5. It looks like the event is still live for another...

    It looks like the event is still live for another 2 hours. Can you check to see if you received the Marble Keys once the event has ended? If you experience any issues with your account, please submit...
  6. Thanks for bringing this to our attention! It...

    Thanks for bringing this to our attention! It should now be fixed :)
  7. We checked the setup is correct. We encourage you...

    We checked the setup is correct. We encourage you to write in so Support so they can check your server logs. Link is in my signature :)
  8. If you're experiencing any issues with your...

    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8 :)

    Link is in my signature
  9. Replies
    16
    Views
    17

    Thank you for your feedback regarding this Dragon...

    Thank you for your feedback regarding this Dragon Tales Event, it will be passed along to the team at Storm8. If you have any questions, please contact support for assistance :)

    Link is in my...
  10. Thank you for your feedback regarding this Dragon...

    Thank you for your feedback regarding this Dragon Tales Event, it will be passed along to the team at Storm8. If you have any questions, please contact support for assistance :)

    Link is in my...
  11. Replies
    36
    Views
    37

    You have reached the maximum 32-bit integer in...

    You have reached the maximum 32-bit integer in computer language. You will need to contact Support at Storm8 to get this resolved.

    Link is in my signature :)
  12. Thanks! This isn't an issue. We're always...

    Thanks! This isn't an issue. We're always exploring ways to improve our implementation of ad network partnering and you may see changes periodically. We apologize for any inconvenience and will share...
  13. If you're experiencing any issues with your...

    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8 :)

    Link is in my signature
  14. Sticky: mymonta already provided clarification :)

    mymonta already provided clarification :)
  15. Sticky: You only need to craft 1 Rainbouquet for this...

    You only need to craft 1 Rainbouquet for this event. If you crafted the Rainbouquet before the Task is active, it won't count towards your progress, and you will need to craft another one. If you're...
  16. If you're experiencing any issues with your...

    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8 :)

    Link is in my signature
  17. We don't block the games in China, but your ISP...

    We don't block the games in China, but your ISP might be blocking us :( You can try contacting your ISP to check.
  18. Thanks for the report! We're not able to make any...

    Thanks for the report! We're not able to make any further changes to the art assets you mentioned. If you purchased the items with real world currency, then you can contact support with any questions...
  19. Thanks for flagging this over! This should be...

    Thanks for flagging this over! This should be fixed now, but you will need to reinstall your game to see the change :)
  20. If you're experiencing any issues with your...

    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8 :)

    Link is in my signature
  21. Replies
    13
    Views
    14

    If you're experiencing any issues with your...

    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8 :)

    Link in my signature
  22. Thread: Lovepup

    by [S8] Vanellope
    Replies
    3
    Views
    4

    If you're experiencing any issues with your...

    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8 :)

    Link is in my signature
  23. Replies
    14
    Views
    15

    If you experience any issues with your account,...

    If you experience any issues with your account, please submit a ticket to Support at Storm8 :)

    Link is in my signature
  24. Thread: Mining

    by [S8] Vanellope
    Replies
    1
    Views
    2

    If you're experiencing any issues with your...

    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8 :)

    Link is in my signature
  25. Sticky: Known: I just used this feature three times with no...

    I just used this feature three times with no issues. If you are still experiencing this please submit a ticket to Support at Storm8 :)

    Link is in my signature
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