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  1. Sticky: UPDATE: The chair issue has now been fixed :)

    UPDATE: The chair issue has now been fixed :)
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    This issue has already been reported over to the...

    This issue has already been reported over to the team and is awaiting a fix. An update will be posted when the issue has been fixed.

    Please continue discussion about this topic in its existing...
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    Sticky: Hi ptest/Bakerling, Please continue discussion...

    Hi ptest/Bakerling,

    Please continue discussion of your issue in your Bugs & Issues thread. I have requested an update on your case from a Community Manager.



    Hi kob678,

    You can reach out...
  4. I've requested an update on your case

    I've requested an update on your case
  5. Sticky: Hi qutiepyes, The Winter Echo Oven and Winter...

    Hi qutiepyes,

    The Winter Echo Oven and Winter Oven appear to have the same recipes, but it's unknown whether recipe mastery in one will affect recipe mastery in the other. If you already have the...
  6. Sticky: This has already been reported over and is...

    This has already been reported over and is currently awaiting a fix. An update will be posted when a fix is issued.
  7. Sticky: Hi all, Catching up a little late on this -...

    Hi all,

    Catching up a little late on this - apologies for the delay! This thread has been stickied and the first post has been updated with sale information (including notes/observations about...
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    Sticky: Wow. Hats off to the artists for this particular...

    Wow. Hats off to the artists for this particular goal set - the countertop presentation is beautiful. (It actually fits on the counters and there's no overflow - I could weep).

    I'd also like to...
  9. Sticky: Hi MizzT81, Thank you for posting here. If...

    Hi MizzT81,

    Thank you for posting here. If you haven't already, please fill out a Support Ticket regarding this issue - this helps the Support Team gather more accurate data about how this issue...
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    Sticky: Thank you! :) If anyone is not able to see it...

    Thank you! :)

    If anyone is not able to see it still, please post back so I can update the bug report if necessary.



    What's this? A tray that actually fits on the counter without overhang??? ...
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    Sticky: UPDATE: The side goal prize has been fixed! The...

    UPDATE: The side goal prize has been fixed! The prize is the Pirate Fountain, and should now be showing correctly in the goal panel :)

    Annira will probably have a better picture of what it looks...
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    Sticky: No races here; it's always a team effort on these...

    No races here; it's always a team effort on these goal threads! ;)



    The team has been made aware of the feedback on this over the course of multiple goals. (I too dislike the current plating...
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    Sticky: Flagging this over - thank you for reporting!

    Flagging this over - thank you for reporting!
  14. I've forwarded this question to the team just in...

    I've forwarded this question to the team just in case. However, the easiest way to tell would be to cook one of the new recipes to Level 2 and see how many gems it awards at that level.

    UPDATE:...
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    Sticky: Ah - my apologies @Deanas_desserts; I didn't...

    Ah - my apologies @Deanas_desserts; I didn't realize this was a problem with the item in my earlier response.

    I have flagged this over to the team; hopefully the fix will be issued soon :)
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    Sticky: I'm sorry this happened to you :( Please fill...

    I'm sorry this happened to you :( Please fill out a ticket with Storm8 Support (link in my signature) regarding your missing items.

    If an image isn't loading in your bakery, you could also try...
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    :confused: I'm offering some possible theories...

    :confused:

    I'm offering some possible theories below, but I have no clue why this might be happening.


    Possibly, this was someone whose request you accepted without realizing (ex. tapping...
  18. Sticky: What I'd like to see (categorized by holiday): ...

    What I'd like to see (categorized by holiday):


    Lunar New Year

    Thankful Chef Lee
    https://i.imgur.com/Dpbzbs8.jpg?1
    Discount on the Action Chef Box, and prizes from the Action Chef Box...
  19. Sticky: This year, we happen to get a few holidays nicely...

    This year, we happen to get a few holidays nicely spaced out from each other.

    Lunar New Year falls on February 1.
    Valentine's Day falls on February 14.
    Mardi Gras (aka Carnevale) falls on March...
  20. Sticky: This year, we happen to get a few holidays nicely...

    This year, we happen to get a few holidays nicely spaced out from each other.

    Lunar New Year falls on February 1.
    Valentine's Day falls on February 14.
    Mardi Gras falls on March 1.

    I hope the...
  21. Please contact S8 Support regarding loss of gems...

    Please contact S8 Support regarding loss of gems - they may be able to help you recover them. (Link is in my signature).
  22. :( So, I take issue with three major things in...

    :(

    So, I take issue with three major things in this goal:

    1. The choice of appliance. For a long time now, the appliances chosen for the 5-day goals have been themed appliances that were...
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    Sticky: New Year's Eve Party Design - Happy New Year! 🎉

    Wishing everyone on the forums a very Happy New Year :) Everyone's invited to join the party!

    https://i.imgur.com/3MZA30d.png

    https://i.imgur.com/vswEzFX.png

    https://i.imgur.com/qZhaAaF.png...
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    Sticky: If only! But it was a little more complicated...

    If only! But it was a little more complicated than that it seems. The team issued a fix and the item should now be visible. Thank you for reporting it on this thread :)
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    Sticky: Well, they did say back to basics... but these...

    Well, they did say back to basics... but these are quite underwhelming, I have to agree :( . I like the mega-mixer though; it's a nice upgrade from the smaller mixer we got a few years ago (and...
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