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Type: Posts; User: [S8] HungryGoblin

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    I went ahead and moved this post to the...

    I went ahead and moved this post to the Suggestions & Feedback forum so the team can read your nice message.
  2. The team checked this and have confirmed that the...

    The team checked this and have confirmed that the loot is dropping as expected. Feast drops are very very rare. Don't give up!
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    Fixed Update: This issue has been fixed.

    Update: This issue has been fixed.
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    Sticky: That cannot be done through the forum. Please...

    That cannot be done through the forum. Please reach out to support if you haven't already. Thanks.
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    I went ahead and moved your post to the correct...

    I went ahead and moved your post to the correct thread. We appreciate your patience as the team continues to investigate the issue. If you have any other issues regarding your account, please...
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    Sticky: We are not able to extend the event...

    We are not able to extend the event unfortunately. Players who couldn't log in and missed the event are encouraged to reach out to Support.
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    Thanks for letting us know you were able to get...

    Thanks for letting us know you were able to get in.
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    Sticky: The team is aware of the disappearing Cobbler and...

    The team is aware of the disappearing Cobbler and is investigating. We appreciate your patience while they look into it.
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    Fixed I went ahead and created a new thread. If you...

    I went ahead and created a new thread. If you haven't already, please contact support here: https://support.storm8.com/hc/en-us/requests/new - they will be able to look into it.
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    The team is still investigating. Thank you for...

    The team is still investigating. Thank you for your patience.
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    Oh no - if you haven't already, please message...

    Oh no - if you haven't already, please message support so they can look into it. Link is in my signature.
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    Thanks for the suggestion! I went ahead and moved...

    Thanks for the suggestion! I went ahead and moved this thread to the Suggestions & Feedback forum so that the team can read this.
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    Please private message me the ticket number and I...

    Please private message me the ticket number and I will check on it. Thank you!
  14. Sticky: I went ahead and moved this post to the correct...

    I went ahead and moved this post to the correct thread. If you haven't already sent a ticket into support, please do that so they can look into it. Thanks!
  15. Sticky: I got word that the team is working on updating...

    I got word that the team is working on updating the BGT items sometime next month!
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    The team is aware of the loading issue that some...

    The team is aware of the loading issue that some players are having and are already looking into it. Please continue working with Support. Thanks!
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    Sticky: If you are having issues logging in, please...

    If you are having issues logging in, please contact support here: https://support.storm8.com/hc/en-us/requests/new - they will be able to look into it. Thank you.
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    Sticky: Investigating: You can message Support here:...

    You can message Support here: https://support.storm8.com/hc/en-us/requests/new. Thank you.
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    Sticky: Posting about and discussing private...

    Posting about and discussing private communications from support is not allowed. These are considered to be private correspondence between Storm8 Support agents and individual users.
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    Sending out a few requests at a time is...

    Sending out a few requests at a time is recommended so as to not cause requests to become delayed. When this happens, it usually resolves itself. If you are still having problems, feel free to reach...
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    Thanks for the suggestion. Moving this thread to...

    Thanks for the suggestion. Moving this thread to Suggestion & Feedback forum.
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    Please continue to use this thread regarding the...

    Please continue to use this thread regarding the loading issue, and do not create new ones. Thanks. If you are still having issues, please log a ticket with Support. I went ahead and merged threads.
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    I went ahead and moved your feedback into the...

    I went ahead and moved your feedback into the Suggestions and Feedback forum.
  24. Sticky: Staff is currently working from home, so any...

    Staff is currently working from home, so any letters sent to the office will likely remain unopened for a while. You are more than welcome to leave your feedback in the Suggestions and Feedback forum...
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    The team reads through the posts in Suggestions...

    The team reads through the posts in Suggestions and Feedback forum, but do not always reply. If forum users are confused about where to post their suggestions, we are happy to guide them to this...
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