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  1. Sticky:

    <puts away pumpkin spice latte countdown calendar in shame> ;(
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    If your islands are downloading, it sounds like...

    If your islands are downloading, it sounds like you may have recently updated or reinstalled the game. The game needs time to download the maps and art for the levels. The time this takes depends on...
  3. Quillcakes are now...

    <sneaks into the thread>

    Quillcakes are now available on Android. We apologize for the delayed availability.

    <runs away>
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    There's no further action or troubleshooting...

    There's no further action or troubleshooting required from players. For this issue, you'll need to wait for a resolution from our development team. Unfortunately, I'm unable to offer a timeframe.
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    Sticky: Associated issues have been resolved. Please...

    Associated issues have been resolved. Please visit your goal book to accept a gift. We apologize for the errors!
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    Thank you for the reports. We're currently...

    Thank you for the reports. We're currently investigating this, but we're unable to offer a timetable for a resolution at this time. We apologize for any inconvenience!
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    The crafts and adventures have been re-added. ...

    The crafts and adventures have been re-added.


    Note: While the event does end at midnight, the crafts and adventures will be available for a little longer than usual. This isn't a bug. :)
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    Thanks for the report! We're investigating.

    Thanks for the report! We're investigating.
  9. Please submit a request through...

    Please submit a request through support.storm8.com for assistance.
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    We're working on untrapping your trees. :) ...

    We're working on untrapping your trees. :)

    Edit: Fortunately, only a handful of players were impacted. We've resolved the issue for all impacted players. Please check your storage to recover any...
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    Eep, I know, right? Training Dragons is very...

    Eep, I know, right? Training Dragons is very hard. :(
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    The Caretaker Counsel has managed to catch the...

    The Caretaker Counsel has managed to catch the misbehaving Dragon and bring the announcement back to the present. If you've already seen it today, you may not see the new image until after the daily...
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    Oof, looks like the Fortune Teller Dragon Dragon...

    Oof, looks like the Fortune Teller Dragon Dragon is telling the future. Checking on this.
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    This might be a bug. If someone would be willing...

    This might be a bug. If someone would be willing to comment on their wall, pm me when you've done so and I'll check on it for you.

    Players have complete agency of their list, so I can't dig...
  15. Please visit your goal book for "Heartfelt Thank...

    Please visit your goal book for "Heartfelt Thank You" to accept a gift from our development team. Thank you for playing the event!
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    SOLVED: Please visit your goal book for "Heartfelt Thank...

    Please visit your goal book for "Heartfelt Thank You" to collect a gift from our development team.

    We apologize for any inconvenience the error may have caused!
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    The game will automatically sync to Game Center...

    The game will automatically sync to Game Center if you open the game while you are logged into Game Center.

    To play on Android and iOS, you won't be able to use Game Center at all because it's not...
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    Can you pm me with your ID? I'll take a look.

    Can you pm me with your ID? I'll take a look.
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    It was 4200 poodles. :x

    It was 4200 poodles. :x
  20. Please see this thread...

    Please see this thread for information on the topic as well as discussion restrictions and where to get help if you have questions.
  21. Oh, wow. I didn't realize! The inspiration was a...

    Oh, wow. I didn't realize! The inspiration was a snow leopard, but the coincidental reference is really cool.
  22. Sticky: You're correct, you are collecting quills, which...

    You're correct, you are collecting quills, which can also be described as spines in zoology and botany. These aren't spines of the vertebrae type. :)
  23. We hid a lot of items from storage, but they...

    We hid a lot of items from storage, but they still appear in the Spell Shop if a recipe is available that requires them. This was so that players wouldn't be able to accidentally delete things they...
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    The Battle Arena appears in the sky between the...

    The Battle Arena appears in the sky between the two big, main islands at the back. :)
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    We've shared your feedback regarding the overlap...

    We've shared your feedback regarding the overlap preventing you from receiving your World Event parts to the development team.
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