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Type: Posts; User: [S8] Elsa

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    Spirit Dragon was breedable during the...

    Spirit Dragon was breedable during the promotional period. If you have feedback for another game, please follow up with support and select that game from the list.
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    To clear up any confusion: If a Dragon is not in...

    To clear up any confusion: If a Dragon is not in the market, it can't be bred. Some Dragons in the market are not breedable, as listed in their descriptions.
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    This is a real bug. Can you try this...

    This is a real bug. Can you try this?
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    Dragon Story has a lot of optimizations: -...

    Dragon Story has a lot of optimizations:
    - animations don't play off screen, significantly reducing load required to play animations for large boards
    - players above level 120 will have reduced...
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    Sales and promotions are randomly offered so not...

    Sales and promotions are randomly offered so not having access to an offer isn't a bug. If you saw the offer and need help, please feel free to inbox me.
  6. Sticky: Breeding and battle odds are not manipulated. The...

    Breeding and battle odds are not manipulated. The only time breeding changes are: 1) Dragons are given basic colors as parents to make it easier for players who don't have special colors (like fairy,...
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    The device is a little over 4 years old, so that...

    The device is a little over 4 years old, so that may be why you're encountering issues. However, if it happens when you do a specific in-game action then please reach out to support as this may be a...
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    The offer is available for 3 days as a one-time...

    The offer is available for 3 days as a one-time opportunity, but when you purchase the offer it will identify that you redeemed the offer at daily reset. If you don't purchase it immediately you have...
  9. Sticky: This has been resolved and the content is now...

    This has been resolved and the content is now available.
  10. Sticky: Everything was setup properly, so it should be...

    Everything was setup properly, so it should be appearing as normal. We're investigating this now.
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    Thank you for the report! We're investigating...

    Thank you for the report! We're investigating this now.
  12. Sticky: We made some minor skip cost adjustments for...

    We made some minor skip cost adjustments for event tuning and updated the thread's goal guide to reflect the changes. We apologize for any inconvenience!
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    Item sales and promotion offers vary and previous...

    Item sales and promotion offers vary and previous discounts may not be offered in current promotions. Similar to real sales, an item that was previously buy one get one or discounted differently can...
  14. Thread: Mystic maps

    by [S8] Elsa
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    That's the dream, but unfortunately it requires...

    That's the dream, but unfortunately it requires so much more to build what you requested.

    As @Mostreal mentioned, we can share feedback to consider more desirable rewards and have been making...
  15. It's very simple: This year started rough and we...

    It's very simple: This year started rough and we wanted to thank players who are playing the game by offering a gift of food. It's not compensation. You can accept it as a lowbie who never...
  16. The minimum level requirement to see the goal is...

    The minimum level requirement to see the goal is 7. The quest is available for a week so you should have time to reach level 7 and collect the gift. Our previous gift quests also had a minimum level...
  17. We’ll share your feedback directly with our team.

    We’ll share your feedback directly with our team.
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    If you need assistance, please reach out to...

    If you need assistance, please reach out to support. We're not able to modify the rules of computer languages.
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    It's a limitation of computer language and device...

    It's a limitation of computer language and device hardware. 2,147,483,647 is the maximum positive signed integer for 32-bit.

    You can resolve this by spending Coins in the game to bring yourself...
  20. Everyone received 5,000 food.

    Everyone received 5,000 food.
  21. They're behind due to the holidays so it'll be a...

    They're behind due to the holidays so it'll be a little longer. Sorry for the wait! I recommend not opening a new request if you have en existing open request because it doesn't make it faster. It...
  22. Our support staff are working diligently to...

    Our support staff are working diligently to respond to all requests as soon as they can. We appreciate the patience as our support staff respond to high volumes of requests post-holiday season.
  23. The food is a gift and is unrelated to any...

    The food is a gift and is unrelated to any support services you may receive for your account. You can request individual assistance here. If you have any questions about how to fill out the form,...
  24. You should receiving an automatic email...

    You should receiving an automatic email indicating estimated service time.
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    Thank you for the detailed report with images....

    Thank you for the detailed report with images. We'll check on this for you.
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