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Type: Posts; User: [S8] Elsa

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    The Castle team would be delighted to hear your...

    The Castle team would be delighted to hear your support. Please drop by and let them know you're happy with their services and updates! We know all of our teams work so hard, so please don't hesitate...
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    The Grand Fairytale Dragon is a fairytale unlike...

    The Grand Fairytale Dragon is a fairytale unlike any other and can only be seen after learning about those around them, but having been introduced to the heroic and kind Caretakers, the Dragon will...
  3. Hi, you're going to notice your account may...

    Hi, you're going to notice your account may 'reset'. Don't worry about it, please. It'll return to normal in a few moments. I'm just looking at the issue for you.

    Update:
    This is a known issue...
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    Thank you for still being here after all this...

    Thank you for still being here after all this time because you were also here during our Android parity challenges and I'm grateful we eventually found a way. I hope that you're able to get the...
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    Unfortunately, there were new requirements from...

    Unfortunately, there were new requirements from the store that Dragon Story and some other games can't meet. They're older games and while we are so, so proud of the lifespan of our games (a lot of...
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    There's currently not a schedule for it, however...

    There's currently not a schedule for it, however game development is fluid so definitively stating one way or another at this time would be unwise. I understand that while it's a transparent answer,...
  7. I'm sorry, we can't comment on the issue further...

    I'm sorry, we can't comment on the issue further other than to inform you that it's exclusive to Farm Story 1 and none of the speculation exhibited on the forum is true or accurate.

    - Players may...
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    You're correct, it's not a mistake. It's Leo...

    You're correct, it's not a mistake. It's Leo season. Time to shine!
  9. Yes, it is. Unable to share the details for...

    Yes, it is. Unable to share the details for security reasons but please be aware we are being honest.
  10. No. No plans at the moment to apply the...

    No.



    No plans at the moment to apply the changes to other games.
  11. I'll put in a request to see if we can recogize...

    I'll put in a request to see if we can recogize 'the self' as a friend, but yes only allowing friends to post is an intended change for player safety. :)
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    The team has resolved Loathing Dragon's battle...

    The team has resolved Loathing Dragon's battle stance and now they can only show their true face in battle! Caretakers will need to reinstall their game client to download the animation changes.
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    Oh no! The Loathing Dragon has created their own...

    Oh no! The Loathing Dragon has created their own battle move...the Dragon with many faces.

    Our team is currently taking a look and hopefully with some Caretaker training the battle stance will be...
  14. Yes, the quest is looking for one of these: -...

    Yes, the quest is looking for one of these:
    - Plantlers
    - Grassquatch
    - Bamboon

    Once you have one of those on the game board it should complete.
  15. I noticed you've completed the goal. When a goal...

    I noticed you've completed the goal. When a goal asks you to have a certain animal, the animal must reach level 1 to qualify. In the egg state the goal will not recognize the animal yet. Hope this...
  16. I'm closing the thread since the conversation...

    I'm closing the thread since the conversation isn't productive. The main information about the Leaderboard is available in the main post thank to our moderator.

    I checked with our support team to...
  17. We never asked you to hold the egg, we just...

    We never asked you to hold the egg, we just requested a list of animals you recently bred that have a note.

    Thanks for the list. There are seasonal animals that have a non-breedable note because...
  18. This isn't how the game works at all. If you're...

    This isn't how the game works at all. If you're encountering sync errors, it's because the game client is attempting to send up new information to the server and it can't because the connection is...
  19. What are the names of the animals that you've...

    What are the names of the animals that you've bred within the last two weeks on your forest that are marked as unbreedable? We'll cross reference your game logs to see if there's an issue.
  20. As previously mentioned, if an animal is not...

    As previously mentioned, if an animal is not breedable, this information can be found in the animal's description.
  21. If they're a seasonal color they're likely not...

    If they're a seasonal color they're likely not breedable. The animal description will also note if it's unbreedable.
  22. Thank you for the report! This should now be...

    Thank you for the report! This should now be resolved.
  23. SgtBeebo and hairbaitx are amazing and responded...

    SgtBeebo and hairbaitx are amazing and responded in the middle of the night to fix the bug for us. Tomorrow when we have the full staff, the team will review how to best make it up to players.
    ...
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    While it's natural to speculate, please avoid...

    While it's natural to speculate, please avoid creating conversations that are speculative because it can generate harmful rumors that aren't true. The game isn't available on Google Play because the...
  25. This should now be resolved for you. We apologize...

    This should now be resolved for you. We apologize for any inconvenience. :)
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