Search:

Type: Posts; User: [S8] Elsa

Page 1 of 20 1 2 3 4

Search: Search took 0.05 seconds.

  1. Replies
    38
    Views
    39

    The ads are a way for people who don't support...

    The ads are a way for people who don't support the game to support the game and continue receiving free content. Most free services use ads to pay for their operation costs.



    Can you tell me...
  2. Thanks @deadpixel, I have a place to start now.

    Thanks @deadpixel, I have a place to start now.
  3. Whichever format is best and easiest for you....

    Whichever format is best and easiest for you. Same for the delivery, if you prefer to load it on a video site that's fine or if you prefer a file hosting site, that's also fine. As long as I get them...
  4. No, because an in-line video still requires a...

    No, because an in-line video still requires a third-party link. Keep in mind, for a real crash we don't need a specific number of people agreeing to have the same experience to look at it. We just...
  5. Sticky: It's not really a glitch. The quest looks for...

    It's not really a glitch. The quest looks for 'gain North Glows' and the hint suggests breeding because the breeding source has a guaranteed uptime during that task.

    It's possible that there may...
  6. No, because it would require posting a...

    No, because it would require posting a third-party upload link, which isn't allowed on the public forum.

    Please either submit the videos to support or to me via PM with an upload link and the...
  7. Replies
    12
    Views
    13

    I'm sorry you experienced this! We reached out to...

    I'm sorry you experienced this! We reached out to our partners and asked them to review the content filters. While we will put forth best efforts to prevent this from happening again, if you do see...
  8. Replies
    12
    Views
    13

    Thank you for reporting this. We apologize that...

    Thank you for reporting this. We apologize that you've encountered this ad in the game and have reported it to our team to investigate.

    We don't choose the ads, they're generated by a...
  9. We run and play our games all day on a very wide...

    We run and play our games all day on a very wide range of devices as we work on them and we don't encounter these problems. This is why I really need players to come forward with video.



    Can...
  10. Replies
    67
    Views
    68

    Sticky: We updated a few games for iOS 13 support and it...

    We updated a few games for iOS 13 support and it seems to have caused some games to require iOS 11 or higher to play.

    I'm still reaching out to find out if this can be changed. However, if you...
  11. Replies
    38
    Views
    39

    Thanks for naming the specific ad. We apologize...

    Thanks for naming the specific ad. We apologize that this content appeared in the game for any age demographic and will be reaching out to our partner teams to identify the cause.

    Unrelated to...
  12. I invite all of you to submit screen recordings...

    I invite all of you to submit screen recordings of the crashes. Devices with iOS 11+ have a built in screen recording options. The instructions are here.

    You can submit the videos to support or...
  13. Replies
    1
    Views
    2

    Hrm...nope. Those would be very delayed requests....

    Hrm...nope. Those would be very delayed requests. It's also possible that the game client is showing you an item name and the item that you send back will be different.

    If you have contact with...
  14. Thanks for sharing the feedback to us! ...

    Thanks for sharing the feedback to us!

    Everyone please enjoy the Apple Dumpling recipe on behalf of our design team. :)
  15. No, I'm saying that any app with high graphics is...

    No, I'm saying that any app with high graphics is going to struggle on older devices and invite you to pm me with an example if you've experienced otherwise so I can look into it.
  16. Yes, they were completed. Here's the list again:...

    Yes, they were completed. Here's the list again:
    - animations don't play if they aren't on your screen, major improvement to memory
    - particle effects for coin collection reduced from 11 to 3 for...
  17. Thank you, this is a perfect explanation of the...

    Thank you, this is a perfect explanation of the issue.
  18. Replies
    4
    Views
    5

    Our poltergeist-busting team is on the case and...

    Our poltergeist-busting team is on the case and they've managed to retrieve the costumes from the spooky specters. You should see them now. :)
  19. Sticky: Thank you for thinking of us! We appreciate it....

    Thank you for thinking of us! We appreciate it. We're very lucky to be mostly out of impacted zones, but it's Halloween time so I can confirm some of the staff may be actual skeletons today.

    If...
  20. Replies
    2
    Views
    3

    Sticky: Game Update: Planned Maintenance 11/3

    We will be performing scheduled maintenance on November 3rd, 1:55am-3:05am. The duration of the expected downtime is ~2 hours.

    This will impact all games except Home Design Makeover & Property...
  21. Dragons have a universal rarity, meaning everyone...

    Dragons have a universal rarity, meaning everyone has the same chance. It can't be adjusted for any individual user. Luck is luck. To help with the toils of RNG, a craft is available.

    I know that...
  22. Replies
    38
    Views
    39

    Advertisements allow us to let everyone download...

    Advertisements allow us to let everyone download and play the app for free and to continue supporting the game with new content.
  23. Replies
    154
    Views
    155

    Yes, it's possible that it may take a very, very...

    Yes, it's possible that it may take a very, very long time.
  24. Sticky: Game Update: Lost progress after updating to iOS 13 (Game Center authentication)

    Hi everyone,

    10/23/19 Update: A potential resolution is available in Jewel Mania and Bubble Mania for iOS users. Please update your game when the update becomes available to you! Thank you for...
  25. He responded in the Fantasy Forest forum, here's...

    He responded in the Fantasy Forest forum, here's the post in case you missed it. :)



    Essentially, if the ownership among players is low, we may use a Dragon again so that more players will...
Results 1 to 25 of 500
Page 1 of 20 1 2 3 4