1 Attachment(s)
CRACKLE videos are not giving free gems
Bakery story, android.
The CRACKLE videos are not giving free gems. You watch their stupid videos, click the green FINISH button, then click the x in the circle on the screen that says THANKS FOR VISITING GREAT CONTENT, and it does not give free gems. It just spins. Happening today for several hours. Please stop using that company. Other videos do give free gems. This issue only occurs on CRACKLE videos.
Ticket #
1 Attachment(s)
issue NOT fixed but TICKET CLOSED
CRACKLE VIDEOS NOT GIVING FREE GEMS. Other videos do give free gems. Screen capture attached showing it just spins after clicking green FINISH button,after clicking x in circle. watching CRACKLE VIDEOS is a waste of time because they do NOT give the gem promised[Ticket #] CRACKLE videos are not giving free gems.ticket #.
Yesterday i recvd an email from storm8 support that said my ticket was closed.
The issue was not resolved, and the email made no mention of why they basically told me "too bad, sorry for your luck".
The email has a big red box on the body which states, "We have limited support services for bakery story and will not be able to respond to individual requests".
Wow, that is very disappointing, but it makes perfect sense because it led me to read up on storm8, the massive layoff where 130 employees were laid off (out of 240), and read the comments posted by employees and former employees on the glassdoor site.
Storm8 is not going to regain it's market share by alienating the people they want to play their games. Storm8 continually tries to get you to download more and more of their games.
Why would I want to play games from a company who has "limited support and will not be able to respond to individual requests" ?
The issue of not recvg free gems for watching videos occurs in both bakery and restaurant story. I play both. I also have many other storm8 games, and after the email advising my ticket was closed, i am considering uninstalling all storm8 games.