That's regret ,I forgot set up my password for my ID before lost my game data, so I have no idea on the steps.
I have send email to support@teamlava.com for many days, Help me PLZ! Thanks
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That's regret ,I forgot set up my password for my ID before lost my game data, so I have no idea on the steps.
I have send email to support@teamlava.com for many days, Help me PLZ! Thanks
Just got ipad air for christmas and i started a new DS game on it but old android game is level 53 so really want to play my more advanced games on my air too, instead of android tablet. None of the games are showing the login access on my air at all....not under social/invite tabs inside the game nor the storm 8 menu "(
I know my id and passwords....also sent emails to support so waiting to hear from them in the holiday madness
I found the storm8 login under restaurant story, but it identifies my new id and not as guest. Can I still login to change to a different id without waiting for TL response? Somewhere I read that once new id is on device you have to change out games and that you lose the new one "(
Here's one: What happens with the other-game goals? If one shows up, and the account you're logged into isn't your primary one, can you switch accounts so your primary game gets the reward instead? Or is that other-game goal instantly stuck to whichever account happens to be logged in when it shows up? Since those goals only show up once per device... ???
I don't know if this was asked already, but I want to throw it out there if it hasn't been. I haven't had time to browse thread titles beyond my subscribed section, and this thread is on it's 11th page with my 40 posts per page settings, and that's just too much to wade through.
Oh, and this feature is on that Fruit Splash game too, btw. :-)
I meant the new ones that haven't come out yet, or that someone may not have gotten yet. Since they only show up once per device, would both accounts get the goal to play the game on the same device? Or would it be a matter of chance, and if one happened to pop up, you'd just have to hope you were logged in with the one you wanted the gems on?
Sorry to interrupt, but I do have a question.
I am able to access the forum on my main acct (this one) but am unable to log in to the forum with my old acct. I am trying to start an "add me" thread but not able to on my older device nor can I log in on this device to my old acct even with changing the password to log in. My question is am I only able to log into the forum on my main acct?
As an Android user I have found that I need to download new versions per storm id in order to get credit ,for example downloading Bakery Story Xmas, I used this acct & downloaded then opened the new version. I then opened all the games. I then uninstalled. I then switched the storm id & repeated and got all the gems offered as rewards.
When DS Winter came out, I downloaded on my main , left it installed then switched storm ids...I didn't get my gems.
Not sure if that helps & in my experience, its downloading the new versions PER storm id.
I have to say that this feature is wonderful. I got an ipad mini for Christmas and it took less than five minutes to have all my games up and running on the new device :D
If I already have a game on a device can I log on to a different account?
Aye somebody pls help. My ID is sheeda2468 on my old account from restaurant story and I didnt
create a password. How can I log back into my old account?
You will need to send an email to support@teamlava.com so they can retrieve your old account.
I haven't had that problem. I just make sure that I completely close down each of the games before I switch ID's...then I open up DS under the 2nd ID, open the other 'gold earning' apps one at a time going back to DS to make sure it's picking them up. You shouldn't have to uninstall/reinstall each app for each ID. I'd ask TL about it.
I already have new id on my iPad so it comes up instead of guest under storm 8 tab. Can I still login under different id without messing up the new game?
Last night I had switched to my old account (not the main one on my phone) to visit neighbors since it goes much faster. I tried to switch back to my main acct & it said "bad username or password". I switched back & forth approx 2 hours prior. This has happened a couple of times before & support fixed in less than an hour.
I understand it's the holiday & it's limited support (being Sunday probably doesn't help), but it's been about 15 hours. I'm not worried about food spoiled or clothes ruined but with limited time to breed dragons I'm going bonkers, lol. I only had a couple hours left last night for hatching/breeding...& now I'm losing valuable breeding time.
Should I resend the email they sent me or will that just make it take longer & be more of a pain for support?
I am sure support is behind due to the Christmas holiday.
When support gets you back, I would suggest going into your game and changing your password, and setting up an email to recover it, if this happens again.
Have you tried again? I will sometimes get this message, if I accidentally type in the wrong storm ID or password (missing one letter)
I do have n email set up....should I type in my email instead of password?
I have typed my storm id & password numerous times being very careful....dang you responded quick...lol.
Kooky needs a raise!!!!
Hi forum, on the new login feature on 1 device can I Login from one account to another on the same device? I was trying it out but got the message 'overwrite progress' so I stopped I have 2 accounts now so was just wondering(:
of course you have to overwrite to use another account. make sure that your old account has a storm id and password to prevent losing it.
Am playing Jewel Mania, and i was never able to CONNECT TO FACEBOOK... Even with latest version 1.2.1...
FIX THIS PLEASE...
It is allowed in facebook, but when I press in facebook screen to accept, than window is open and its blank... Just see cancel in top left corner....
Better make that games are connected with game center...
Hi, I'm trying to do this on Fashion Story but I can't find my account settings
Ok Kooky, I got in using my forum password...that makes no sense but I got into my main account. This has happened to me 3x before when I spend over an hour in my old account. I wonder if there is a glitch & wondering if I had used my forum password I would not have needed all the resets.
Support did respond with an automated email that had nothing to do with resetting my password... lol.
So, if you can't get back into the main account, try using your forum password before sending an email to support.
Thanks for all your help Kooky!
Anyone having notifications issue after transferring from a iOS device to an android device? I've tried various methods but my notifications is still not working. And it's been 3 days already. :(
I thought that the forum password was different. Thanks. I keep the box checked to keep me signed in to the forum. I changed my password in my game, switched to other acct. I visit the forum logged into the other acct and it seems to revert to the forum password. Now that makes sense.
Thx Kooky! You are da bomb diggity!!!