We're sorry this happened! If you haven't already, please reach out to support so they can look into this for you. Link is in my signature.Quote:
Originally Posted by jbgarza09
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We're sorry this happened! If you haven't already, please reach out to support so they can look into this for you. Link is in my signature.Quote:
Originally Posted by jbgarza09
it happened again! Its been 3-months still no resolution or compensation?
still no update on resolving this on going problem?
I apologize for the inconvenience - This is a known issue for some players, and the team is still working on a resolution. Thank you for your patience.
It is becoming very annoying and hopeless to play this game. Waste of my time when things and ovens get locked after a new 15 day qiuz starts. It happens since July-August last year. I write to stromid support again. Have anyone the same problem as mine? Please help me
You're posting in the right place; unfortunately there isn't much the player/forum community is able to do to help mitigate the issue :(Quote:
Originally Posted by snowflakes2014
One player made an earlier report that the issue had recently subsided for them, so it is possible that this issue could be temporary and stop affecting players after it has started. I reported the details of it over so the team can continue to investigate.
it happened again! this is the third time, all my previously unlocked recipes and goal items are gone!
recipes
Ice cream machine: galaxy ice lollies, fruity ice lollies
Action ice cream maker:peach smore, fruit cone
Basic grill:lucky ducky, winter salmon
Lace oven: monte cristromantic, adorable rolls
Infused water fountain:blueberry rosemary water, mango giner water
Vegan Stove:rainbow flatbread, rainbow pizza
S****et stove: pestro broccoli pizza, chicken lettuce taco
Lab stove: Hash brains, spider pot pie
appliances
Yellow bus oven
School bus stove
Dark luck oven
Bright luck stove
Garden stove
Cozy oven
Comfy stove
Soda stream
Wrap bar
Kitty oven
Feline stove
Ornamental oven
Shiny stove
Dirndl stove
Leder oven
Wood smoker
Smokey stove
Cursed coral oven
High sea stove
Handmade oven
Hand paintedd stove
Cast iron stvoe
Griddle
Garden oven
Ovenstein
Scarestove
Superb smoker
Gas grill
Seaside grill
Seaside prep table
Jack O'ven
Jack O'stove
Egg broiler
Egg dyer
Starshine stove
Posh pink oven
Rose resort stove
Fall oven
Maple stove
Choco maker
Choco dipper
Wisteria oven
Wisteria stove
floor decor
catnap tower
cutie cat statue
cat castle
holiday bench
silver bells
excess gifts
artsy accomplishment
pottery party
paint night
pancake stack
waffle mascot
breakfast chef
pretzel display
bikefest
fondue fountain
party cooker
country monument
hay bale handout
summer chocolate mimosa tree
lost legend
legdenary hoard
coco bean processing
sloop booth
coco bean display
gardening gear
gardening animals
whisked witch
monstrous experiment
alchemy lab
barrel cooler
grilling table
grillmaster station
sandman
seashells for sale
lounging seaside
sharecrow
great lantern
haunted maze
easter egg critters
easter petting zoo
easter bunny surprise
night sight
sparkling spectacle
star tree
lovely loungers
posh aquarium
center stage
complete cornucopia
maple clock
gobble float
pampas grass
wisteria tree
peacock garden
arithmetic board
crafts station
school year fountain
gold guardian
floral knot
leprechaun garden
garden party
towering gift
classic tree
reindeer family
bubble water fridge
wrap station
wrap picnic
Now mine are being affected. [removed]
Still an ongoing issue for me :(
Hi mods
It's been 6 mths almost now tht I've had thus issue
Support has not helped
Written to them multiple times
What do I do