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I am missing animals in my zoo! One moment I had extra animals that I had not purchased. Then I visited some other zoos. When I came back to my zoo I was missing animals!!! I am missing 3 bears, 1 hippo, And 2 crocodiles! And I tried to send requests to the storm8 support and was denied any help!
Please send me your support ticket number by private message.
kooky panda
I've had the same happen with penguins and turtles and the response I got from support was just a automated message saying they will not help. This is the opposite of encouraging
Please send your ticket number to Kooky or me via private message. Thanks.
Please try reinstalling your game. You may need to redownload those images files to your device. :)
This happened to me and I put the animal in storage. When I brought it back out, it was there again.
I completed my animal collection to get my skunk and placed it in my zoo and even bought it a mate and the next day both skunks were gone and so was there habitat. I tried contacting support but the closed my case without offering me a solution.
Welcome to the forum. :)Quote:
Originally Posted by bebetx14
Can you reinstall your game and check again? Please let us know how it goes for you.
I already uninstalled it and reinstalled it and still I'm missing my skunks
Can you send me your ticket number via private message?
I've had this same issue with zoo story 1 and 2 also with pet shop story 1and 2. I will definitely NOT spend money on any Storm 8 game's until they work things out. Shame as they would have been a favourite as they are there not worth the stress.