Showing I'm not online

Both Clue and Monopoly bingo keep showing that I'm not online and will not load
I've checked my internet connection- clearly it's working for me to post!
I've cleared the cache and also uninstalled and re-installed them but I'm still having the same issue

If you're experiencing any issues with your account, please submit a ticket to Support at Storm8.

Link is in my signature :)

Thanks for replying :)
I have raised a ticket and it suggested I come on here