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Recently I noticed that the in-game sounds are not working. Everything was on in the settings but there is still no sound. Of course, this is not urgent. But I really like the in-game music and sound effects and would really like to know what is going on.
Is your device muted? Some devices have a mute button on the side that might be easy to accidentally enable. If that looks okay, try checking the sound settings within the game and the volume level on the device.
I am also having this issue, I have checked volume on devices, also made sure device is not on mute, the game music works fine but the sound effects are not working, collecting tips sound work, there is obviously an issue/bug with this. Not sure if this has been raised with the makers of this game. Restaurant Story is the same. Hope it gets fixed soon.